"-Friendly Service
-Everything explained thoroughly without any pressure to purchase additional services
-Clean waiting room
-Great price for an oil change/tire rotation"

"Did not receive any discounted oil although the website and sign out front both said $19.99. When asked, the question was shrugged off."

"Poor customer service!
Overly priced products! I was charged at least double for the products that they ordered!"

"It was simple to create an appointment for the date and time that I needed. My vehicle on that day was taken immediately in. I was getting a state inspection done on my car and I had a $5 off coupon from the website. I presented the coupon and it seems like they tacked on an extra cost just to compensate for the coupon. The inspection ended up costing me $28 with the coupon. It was the first and last time that I went to Monroe for an inspection. I definitely will not be going back to Monroe for an inspection again."

"had great service and was done in a timely manner friendly workers that showed anything you were thinking might need to be replaced and how long u might have to replace it. good place to bring your car where you depend on quality"

"Excellent - professional, courteous, fast service"

"Another great job at Monro Muffler and Brake. Congrats to Manager Ron Drake and his staff for a job well done, Thank you, Brian Woodard"

"I had a very good experience here. I was able to get an appointment on a Friday afternoon with very short notice. The work was done in a very professional manner and quickly. I was not pressured to buy any other service. My only complaint would be, they did not offer wifi in their waiting room."

"Overpriced but quick and convenient. Work always performed correctly the first time and on time. Will return."

"For those who are searching for a professional and great mechanic for your car, you should consider Monroe Muffler on Rt 9 in Framingham. I have been taking my car(s) there for years and am extremely happy each time I have service on my vehicle."

"I've used this location for several years, and they are efficient, helpful, and can usually squeeze me in. If they can't, they work with me for an appointment time."

"I have used this location for my car service for as long as I can remember. I have always been satisfied with the work completed and professionalism of the employees. Additionally, I have reccomended the location to friends and family and they have been pleased with the service as well."

"Great to do Business with !! Very thorough and personable from Technician to Management. Would recommend to friends,Family and co-workers alike. Great location,Great overall experience. "

"I was absolutely disgusted with the language used by their employees and manager. They carried on a conversation in the garage while I sat in the waiting area, which consisted of profanities and sexist remarks towards women. I'll never return to this location again."

"Nice service, great customer service."