"Store Manager was very rude to me indicating he had other customers..(who am I?) He said he didn't want my business and hung up on me."

"Highly recommend!! Excellent service, Quick but thorough!"

"They did a wonderful job on my car and gave me great advice on future repairs my car may need. Will definitely return."

"Did the work at the scheduled time and I am satisfied with the work."

"Location was clean and neat for a shop. They were organized and professional. Shop took care of my needs 100% and then some. Work done was explained in detail and also gave recommendations to help prevent future issues. This shop location is the best shop out of the 5 shop locations located around my home."

"Stated we need expensive work WE DID NOT NEED( per our Manufacturer). We had an oil change during the same visit.....Monro installed the incorrect filter causing oil leakage and the need to have the work done again by the Dealer.
Monro's Customer Service Department IS NOT INTERESTED in Customer Satisfaction at all."

"Excellent customer service!"

"I have used this shop for many years and trust that I am being given accurate information and not being ripped off. As a woman, I have been taken advantage of at other automotive shops but have received excellent customer care and respect at Monroe."

"I had a great experience when I went to the clay, ny location. They were very helpful."

"Monro of Johnstown NY, is a very affordable garage with excellent customer service. I would definitely recommend this garage to friends and family. "

"Everything was good. On time and polite."

"I am very happy with Monroe. I have been taking my car there for all routine service for at least 3 years. Honest, reliable car repair places are hard to find and Monroe has never let me down."

"Not honoring their postcards for service on vehicles.Spent over $6oo dollars."

"When ever I have my Jeep repaired at Monro store #0611 I always get the personal service a customer expects when having repairs done. The courtesy,skills, and professionalism are what a customer expects, which is really what I look for in having a great service."

"I went in to get oil changed and Tood di an all over safety inspection. He told me my rear brakes were no good, and took me to the car to show me and explained why. He put new brakes on quicly yet efficiently and my car was safe to drive 9 hours through mountains two days later. He was nice and profesional and didn't make me feel stupid. "