"I was very happy with the staff and the service. I got a good deal also a great warranty. I was treated with respect. When I returned my Jeep was ready and as clean as it was when I left it. I would recommend them to my family and friends. Thank you and God Bless"
"price good and employees very friendly, but not professional."
"I have been going to Monro in Fredonia, NY for many years now. The staff are always very Courteous and professional. They always review my vehicle information and needs as well as provide quotes for suggested services and items, such as new tires. I have yet to see any better pricing for an oil change including tire rotation, just a great deal! Thanks Monro!"
"Fast, honest, and quality service."
"Good experience with manger."
"Love going to this shop for their awesome service. The mechanics are informative and do their job correctly. If the job isn't done correctly (from another shop) then they tell you exactly what has happened and make sure you're safe for the road. I also love that they don't do any shady pricing, price gouging, etc.. like all the shops in the surrounding area. I come here for the service that makes me safe on the road at a reasonable price."
"I have been utilizing Monro for at least 9 - 10 years. Everything is explained in layman terms and the work completed is first rate. I recommend this Monro to all my family and friends. "
"Service seems better on days when the regular manager is on duty. If it's only the youngsters running the place when you arrive, think about returning at a later date."
"I was early for my appointment and they took my car into the bay area early. The work was done as expected and they did a great job. The manager on duty was very friendly and efficient"
"Excellent service and knowledgeable staff!"
"I have been dealing with Monroe, since they were Speedy Muffler, when I lived in Phila. So, for over 30 years I have found their staff to be competant and their cost for service to be reasonable. I have also found that they do the job right the first time, not having to bring my car back."
"Very helpful access to coupons that saved me money.
I found the survey a little hard to find on the website."
"at this location at least, service person was friendly, no hard sell. just told me what my car needed or didn't need. that is how it should be"
"We were very pleased with the service we received at a routine oil change. It was very efficient and we received great customer service from Winston."
"They always accommodate me and are quicker than stated. Always polite. Reliable work."