"Very good location for oil changes and brake adjustments"

"The staff is always prompt and no nonsense. I am always pleased with the service."

"I would recommend this shop to anyone. The service I received exceeded my expectations. They took the time to answer all of my questions, explain the work that needed to be done and performed the work quickly and correctly. "

"This Monro location does the service work for BJs wholesale club in Cary, NC

"I Bought 4 new tires at BJs in Cary, NC and was offered a current $70 discount coupon. I checked some online specs and reviews for the Michelin Defender XT 90K mile tires that are only available from membership clubs. I am totally happy with the BJs side of the transaction. The Monro side was not a very good experience, they did the tire installation, alignment work and oil change and tried to offer other services like replace my brakes and change fluids.

They used my old car info that was already in the computer and not my current car. The oil change was broke down for $15 oil, extra $7.99 for filter, $7.00 labor to install filter, $2.50 recycling and $3.25 shop fees for a total shown on the invoice of $35.74 for just the oil change part.

There was two current Monro discount coupons available, one for the $19.99 oil change with the filter and another 20% on the alignment, neither coupon was offered. The invoice shows 5W30 oil was installed, my car specs shows it requires 5W20 oil.

They all tried to get me for a $189 brake job for front brake pads and to turn the rotors. I just paid my regular mechanic, TAO Auto, $50 to check my brakes again with these results 45% life left on the front and 55% life left on the rear brakes. The bottom line is there is nothing wrong with my brakes.

Fluid changes for my Honda are suggest at 60K and 90K miles, I currently have about 75K miles. More ways for them to make extra money for unneeded repair.

I did receive a call from Monro, they will be sending me a new invoice by mail and tried to explain away the rest of the issues and said I did get the discounts. The dollars I paid just do not seem add up with what I have been told.

Update: I did receive a somewhat corrected invoice, only the year and plate number were corrected, nothing about any reduced charges for the two coupons was changed and no new total was shown.

I have had good luck with BJs tires in the past, now I will be looking for a BJs that has someone other than Monro doing the actual service work.

I understand they also own Just Tires in this area."

"My visit to monro was an overall satisfying experience. It took a little longer to do my oil change than the employee originally said but the attitude of the workers more than made up for it. I could tell they were very good at there job and were very helpful with all the questions i had for them."

"Great service. I would recommend Monro.com to anyone"

"The employees are amazing. I will never take my car anywhere else for repair work. The customer service is some of the best that I have ever had the privilege of experiencing"

"Great shop, always great service."

"I was unhappy with the services of Monro in Amsterdam NY. The bill was outrageous and they didn't complete the work they said needed to be done because they did not have the parts in stock. "

"Cheap service with great pricing and an honest salesman. Very satisfied with my service!"

"I want in for a $19.99 oil change special and ended up leaving with a bill over $30 for just the oil change. I understand having to pay for an extra quart of oil, but that's just $3 more. The shop charges and oil disposal fees should be included in the advertised price."

"Best Place to take your care in Potsdam NY. The rest of the places in Potsdam"

"Quick and reliable job well done!"

"Fast and friendly service, I will go back again."

"Monro Muffler/Brake in Blue Bell, PA is amazing. The manager Geoff is great and so are the other employees. They all take the time to explain things and you can tell that they hold CUSTOMER SERVICE as a very high priority. Fast, efficient, and quality service. Just great."