"Monting is in Paris, France. I'm in San Diego, CA. I was looking for a certain discontinued watch. I could only find it in stock on a couple of websites in Europe, Asia and Greece. Monting had the best price and a very easy website for an english speaker to navigate, which is more than I can say about a lot of the other websites. I ordered the night of March 22, 2011. I had a tracking number and shipping confirmation by 7:00 a.m. on the 23d. The watch was delivered by early afternoon on the 25th. I haven't had to do any returns or follow up so I can't comment on that, but as far as the basics of speed, accuracy and communication go, this place is a winner."