ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-01-21

Fast trip!

"It took several days for Montway to schedule a truck for my pickup, but once my car was picked up it went from Florida to California in 72 hours. The driver was in communication with me, and was very courteous and professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-19

Coast to Coast!!

"Thanks to Montway for the Florida to Southern California transport of my Silverado. The driver Domingo was very professional and courteous. When we had an issue on during the drop off (unable to make the scheduled time....my fault, not his), Domingo was very understanding and we moved it to the next day. Thanks again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-19

Quick and responsive service

"I'm very happy with the service provided by Montway. Customer service gave updates every alternate day when they were identifying the carrier. I was assigned a carrier in 6 days. The carrier was right on time and my car was delivered in 5 days from Texas to California"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-19

Tremendous Service and Experience

"The Montway group was excellent. The fees were as advertised and lower than the competition and our vehicle was picked up when promised and delivered earlier than scheduled. The scheduling process was seamless and when I had questions the sales team was quick and extremely friendly and polite to work with. This was the first time I have shipped a vehicle and I would use or refer Montway with confidence to family and friends. Thank You!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-18

great work

"they response quickly and deliver your car in time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-16

Perfect choice and reasonable price to transport vehicle across the continent

"The representative was very straight-forward and helpful to start with - all the fee was displayed upfront (no hidden fee). The price I was offered over the holiday break was very reasonable (not super cheap, but mid-low market rate).

The communication with the representative was clear, although the pick up date.time (3-day window, esp. become 3.5-day) was half a day later than scheduled. Moreover, people living in the city (first-time user) should know that the trucks wouldn't be able to come into the cities (in my case, neither SF or BOS). So it is really up to you and the driver(s) to make arrangement. But overall the communication/instruction was clear. The delivery was on-time (half a day late, as the pick up was half a day late)

I chose open-space transport but clearly it is not the best choice for winter transport as my car was covered with salts/mud after the long trip . I also chose to pay cash (instead of credit card) to save another 3-5%

Overall the communication was great and I learned a lot along the way with the help from Montway rep. I would recommend it to those who don't have a luxurious budget. But it was a decent experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-16

RELIABLE AND HOSPITABLE DRIVER! THIS IS HOW BUSINESSES SHOULD BE RAN!

"Driver picked up and delivered my vehicle within the allotted time. Coordinated with me on the phone the whole time. Even jumped my car because my battery depletes in cold weather."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-15

Fiat 500e transported from Tracey, CA to Boston, MA

"I had a great experience using Montway. Oliver called me a couple of times to touch base with me and when the Fiat 500e arrived he drove the car right up to my garage door. Definitely would recommend working with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-11

A great Job Well Done quickly!!!!

"Received my vehicle from FL to NJ quickly with out any problems and kept communication with me the whole delivery.... excellent job guys ...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-11

EZ from CA to VA

"My wife and I were given a golden opportunity to move to Washington DC to begin a new career. We were ecstatic. We spent months planning our cross country move. Every time we sat down to discuss our plan we argued about how to get our 2 cars to VA. We priced towing them behind our moving truck. We talked to family about driving them out. We even considered selling them to avoid the hassle. However my wife insisted that I contact Montway Auto transport.

This was seriously the easiest part of our move. The people at Montway were professional and efficient. They had me scheduled right away. They picked up on time and even delivered the cars earlier than expected. The cars were treated with great care too.
I am extremely happy with their service and I hope anyone reading this review will give them a chance to prove just how good they are.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-10

Wonderful Service

"We were very happy with the service provided by Montway Auto Transport to transport our SUV from IOWA to Arizona. Jack who assisted at Montway was wonderful.

Dans transportation company did all the transportation and did a good delivery on time. The driver Dan gets a fully credit with respect to customer satisfaction also.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-09

Outstanding from start to finish

"Car was picked up earlier than expected and delivered earlier than promised. Great communication with Montway and driver."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-09

Awesome reliable service

"This transport was for sending my college aged son's car from Missoula Montana to Philadelphia. Pick up was smooth and delivery was smooth and on time. The driver called when he was an hour away. Car was in perfect condition. Great job!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-09

Not only talking the talk, but walking the walk

"Our previous broker kept saying that they'd pick up our cars and never did. We chose to contact Montway and we don't regret it one bit! We were assured on the phone that the cars would get picked up and delivered in a certain timeframe. Although they were delayed one day on the pickup and delivery (bad snow/road closures in ID and WY), we received our cars without any issue. We'd recommend Montway to anybody!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-07

Awesome

"Best service from wade and pam. Fast. Friendly. Exceeded expectations. 10."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A