"Positives: Working though the process of obtaining a quote for pick-up and delivery (door-to-door) from NJ- MI was easy and efficient. Communication with Paulina and Conrad was reassuring, as was scheduling the actual pick-up/collection within a short timeframe. The transporter/carrier company my order was placed with acted quickly and within the initial timeframe. The delivery of my car also occurred in the stated timeframe, communication with the carrier was good on the delivery end (i.e. with the recipient of my car). The whole process was smooth and uneventful - car delivered safely. Pricing was reasonable. I WOULD use Montway again
Negatives: The online / email tracking system only accurately represented the process from order received to vehicle pick-up, this last status update was several hours "after the fact". Thereafter, no unsolicited communication occurred to confirm actual delivery of my car to MI - I do think it reasonable to expect unsolicited updates. "
"Montway was good at keeping me informed of the status of finding a carrier. My pick-up dates were not the easiest to work with, but they were able to work around my schedule. The carrier they chose was able to deliver the vehicle two days early and also had good communication about the delivery date."
"This experience was my first at shipping a vehicle from one state to another. Montway Auto Transport contacted me with a price in a short period of time after checking the Internet. Their price was more than fair versus their competition. The Montway employee answered all of my questions fully, which put my angst at ease. Montway contracted with a transporter within my designated time frame. The transport company contacted me with their name and phone number as well as the driver's name and phone number. Montway customer service was available at all hours when I needed to ask some questions about delivery. There customer service reps were knowledgable, professional, and friendly. Car went from Vegas to Chicago without a hitch."
"Satisfied with Montway Auto Transport. Costumer service was very professional."
"Picked up my car same day I booked on a Wednesday. My car was delivered the that Friday from Virginia to Phoenix. "
"No complaints here. These guys are flat out awesome. No hassle no BS.. They picked up the car on the first possible day. Communication was directly with the driver and it was 10/10.. "
"Extremely helpful customer service and great overall experience. Trucker was nice and very quick to pick car up. Would absolutely use again. "
"I had my Hyundai sonata 2013 transported from NJ to CA. it was really fast & smooth transit.
Car was picked up on exact date 25th march & the delivery happened on April 6.
I just had a 2 follow-up and the status was showing April 8th although I got a phone April 6th itself.
It was little tough to arrange pickup on 2 day earlier but I was happy as I got my car earliest. :)
handling was good to, full checkup before pickup & than on delivery too. at the time of delivery there were 1-2 very minor scratches, but that's fine as nothing visible."
"I am very pleased with the service of Montway Transport. My car was delivered safely and on-time. From booking to delivery the whole process was smooth. If I order a car to be delivered again, Montway is my choice for shipping. "
"Ordered the truck on Friday and had it delivered next Friday from 1500 miles away. Very prompt service and upfront and honest"
"Picked up on Monday in California, delivered in Ohio on Friday. Not even a scratch."
"Montway was able to get me quickly lined up with a transport and the transport picked up my car within a couple of days. Montway's prices are competitive and their process is a lot more e-friendly than other folks in the industry. This makes the process a lot easier and less stressful. My car was delivered cross country with no issues."
"Our transporter was awesome, kept me updated along the way. Montway emailed me as soon as progress was made with the vehicle including pickup, drop off, when they found a driver, and a call afterwards to make sure everything went okay."
"Montway was very easy to work with. I was in constant contact with them to figure out the details of my car shipment. They were flexible when it came to dropping off my car at a location I wasn't at yet. They were accommodating of my requested pick-up time and date. Overall, a very positive experience."
"I have received my vehicle in 24 hours. "