"Purchased a bumble bee squishmallow.....which it isnt..its just a Teddy and Teeney Tiny for the price paid. Will never use this site again!!"

"You are unable to speak to a live person and when you email (only way of communication) you get copied and pasted responses. I ordered a costume October 23rd with express shipping and still yet to receive it. Asked for my refund three times already, as my item should’ve been here by now, and no responses. "

"BUYERS BEWARE !!!!!!!!DO NOT TRUST THEM .WE RECEIVED PUR BLUE TOOTH WITH MISSING PARTS AND THE EAR PART WAS SCACHED N OLD IT WAS USED ,WONT LET ME RETURN OR ANSWER CALLS,
NEVER AGAIN.

"

"I ordered Ideas 21322 Pirates of Barracuda Bay brick building kit. Paid $169.44.
I received Zebra blocks #698998. They shipped from a local area but I have to return ship to Hong Kong, covering the cost my self! This company has NO scruples and will cheat you every time! STAY CLEAR! The web site is “game yore” another name is “moony blue” and the final name is “takyuetinternational.com”
I’ve been charged a second time for $5.08 and am going to call my bank and block them from my account. HORRIBLE, DISHONEST COMPANY!"

"I am posting this review in hopes of warning others of a website that will treat you unfairly, threaten you if necessary and sell you cheap chinese items.

I had originally ordered a galaxy s5 wireless charging cover from them (around $50).
When I recieved the product a month later and opened the package it was a copycat case of the original with a wireless stick-on chip in the back of the case (something I could have easily purchased from ebay for $1).

Imagine my disappointment when I could feel the quality of the case was fake/shiney plastic leather (easily scratched, I know because I had a friend who got the official case). Disappointed but not willing to give up I put my phone in and put it on my wireless charging pad (works with my now new s7 edge).. Nothing, I try making sure the chip is in the right place, nothing again.

I email them asking what's wrong. You can imagine my frustration as I'm sitting here trying to get my one and only phone (which runs all my work and emails from) to work after waiting a whole month for it to arrive.
They email me back very quickly with some tech support, at this point I have given up and ordered a new phone so I didn't reply for a while.

When I did I expressed to them my severe disappointment and unhappiness (which I was not rude in) they came back at me with store policy "Sorry this happened. Normally for any defects such as this we'll send a replacement or give an in store credit for the same amount if you don't want a replacement of the same product.".

Given no other option I go on their website to take a look.. And what do I see? A phone case I recognise selling for $25 that I saw on ebay for no more than $3 or $4.

It is at this point in the middle of the email back and forth (and me trying to cash in my store credit) that I decide to leave a review here. It was not a nice review and they noticed immediately and emailed me saying "You will have to delete the untruthful Trustpilot review for us to continue any further discussion with you, if not we'll just leave it at that and end communication with you."

I must state at this point that in my original review I had said that I was led to believe the case was an original one only to to find out it wasn't when I received it.

Anyway.. Under the duress of this threat of not receiving my money back or any sort of compensation I had to delete my review. After that they refunded me in full.

If I had ordered from any of the major online stores (with trustworthy policy) I have no doubt I would have recieved a full refund. Beware of their policy on unwilling refunds and questionable quality products.

Note: since the writing of this review I have been threatened with legal action to take down the review. I believe it to be a scare tactic and have not heard from them since. If you are about to post a negative review please do. Stand strong if they say you are defaming them. A customer is always right! And know that any legal action is a lie because they simply don't have any other means to make you take it down. "

"Customer service is ZERO with Moonyblue. Believe me! They do not care about their customers. I ordered a product on October 2016 and didn't receive it until February 2017, after millions of back and forth. They even don't return your money and just say you should wait to receive your order. Customer service representatives at this company are SO rude and impolite. This was the worst online experience I have ever had in my life."

"I purchased a Spigen Neo Hybrid case for iPhone6S and the case was a clear bootleg imitation with poor fit and build quality. I own a genuine version of the case in a different color, so the differences were clear.

As a side note, as expected, the products shipped from outside the USA and took upwards of 3 weeks to arrive."

"This company is a scam! Sells fake items. I purchased an Otterbox case ($34.00) advertised as the original and received a counterfeit one.
When I wanted to return it I was required to pay for shipping ~$24 to Canada. What a ripoff! Do not buy from this company unless you want to get ripped off..."

"Superb website. I received all order and shipping confirmation emails promptly, and the product arrived quickly. They are a trustworthy website."

"Excellent waterproof case for my iPhone 6 plus. I'll be back to shop again."