"Placed an order and over 3 weeks later it still hasn't shipped. When I send a correspondence, I have to follow up again to get any response. I have asked for a refund. DO NOT USE THIS SITE"
"This online store is a sham. Buy elsewhere. Took me for only 70.00. They take from your account and that’s it. Wish I would have read the reviews before purchase. My money is prolly being sent to an conartist overseas. "
"Ordered a tailgate trim piece, website was confusing about description, also freight was more than what the product cost, and I have ordered these before and the product is very light, shipping charges normally are way less than what they were charging, I think they could possibly be over charging for freight, tried to cancel the order only hours after it was placed, they say too late to cancel and if I sent it back after receiving it would be a 15% cancelation fee, what kind of business does that? not a customer oriented one, but more of a fly by night one, even if the package was unopened, they know very well they could have canceled the order after only a few hours, they do this because they are greedy, I will never buy another part from this place and will be reporting their unorthodox business practices to the better business bureau and my states attorney general business ethics department for flagging. "
"I ordered a splash shield for a 2000 Grand Cherokee on 2/20/2024. As of today, 03/08/2024, they have only told me that the part they received was damaged and they are ordering a replacement part. No idea when the new part will arrive or when I might receive it.
They reluctantly respond to email inquiries, and when they do, it is with a canned response
Their "tracking" does not work.
They have lied to me for 2 weeks.
Do NOT buy anything from this online scam shop !!"
"Don't recommend this store. I bought online and I got the product with damage. Almost 3 weeks waiting for them to solve the problem and counting."
"Order says it will ship within 2-5 days if not you will receive an email. My order was placed 03/06/2023. I received my item 04/11/2023 and I never received any emails. I called their number during normal working hours several time and was never able to reach anyone. The product I received did not match the long description of the item. I ordered a "compact spare tire" and received a rim. I payed $176 for a rim."
"I should’ve read the bad review first before ordering the parts I guess I’m joining the unhappy customers . I wasted my time Overstock cancelled my order theres no stock …. Overstock "
"Ordered my parts about 2 weeks ago. Only email i got was that they received my order and it would ship in 2-5 business days. 2 weeks later order status has no change and when i email them they never email me back. I still haven’t gotten an email from them besides the one and with $40 shipping you would think they’d go a little faster than that."
"Ordered a hard top for my Gladiator. They had one in stock. Shipped quick and price was cheaper than anywhere. Big thanks to Stephanie in sales. "
"Never got parts or refund , I've called on multiple occasions and emailed multiple times , and never got a response or a answer. Just once a week after I placed my order , and I received a email stating that they can't gett all the parts I needed , so I emailed back saying to send me what you got !!.... Well a month later I've called and email in the interim and still nothing . This site is a scam and a disgrace as a Mopar supplier. All I want is my money but as I can see from other reviews , that this is nothing but a ripp off site !!!! "
"09.16.2019.I bought parts and I haven't received it until today.
I wrote emails but no response. It's probably the children who run the company for fun.
I DO NOT RECOMMEND ANYONE TO THIS COMPANY"
"Ordered from their website, got confirmation, two days later received this message: "We miscalculated shipping, your order is on hold, we need an additional $25" - which is crap because I sent a larger and heavier item for $20 including tracking myself via USPS just a few days ago. Click on their website to call, 404 response. I wish I'd checked reviews before ordering. "
"Ordered a transfer case cable for my jeep cherokee and they shipped a cable for the transmission...wrong cable.
I shipped the wrong cable back to them at my expense.
The total cost for the cable and shipping was $120...but I only recieved $100 refund.
So im out $20 on thier mistake and $20 for the cost of shipping it back.
So...out $40...for thier mistake.
If you are a check to check person like me dont order anything from moparpartsoverstock...you will lose money."
"Bought a Mirror for my Van - got an email confirming then the next day I received an email - there is a problem with my order. I call and she say uhh yeah the one you ordered was not correct....... the mirror that is correct is 56.00 more I cancelled the order and am hoping I get a refund without having to dispute the charge. I verified the part number I ordered from them was correct by vin from my local dealer - Im guessing this is a common practice - advertise a lower price - email problem with order - bump up to higher price - pretty much a shady practice. "
"I placed an order with them for a few parts that I had spent time searching for and landed on their website. The order process and finding what I needed went fine and I assumed my parts would be on their way. 12 hours later I get an email that my order would be an additional $200+ for a shipping calculation error that isn’t taken into consideration when you shop their website. They proceeded to cancel my order and would not honor the pricing that their e-commerce website advertised. I will never place another order with them and would encourage you to do the same. Either get your e-commerce site working correctly or get out of the business. It’s 2019 and this type of customer service is lousy."