"I had to open a claim via Paypal to get my money back"
"I ordered 2 brake rotors that cost me $430 on 05/12/21 that stated they were in stock and would be delivered from May 18th - 20th. Today is May 19th, I have no tracking info I have been calling since May 13th about 3 or 4 times per day and after about the 3rd day someone answered the phone and transferred me to a vm? Is this a joke? I hope I don't have to dispute this transaction with my bank!"
"Shady.
Ordered ~$250 worth of parts from these guys, including a door wiring harness that had a short in it DIRECTLY out of the plastic wrap. They refused to take it back. First it was "Oh, we don't provide returns or exchanges on electrical parts."
After we talked through how absurd that stance was on a BRAND NEW $50 item, their next excuse was "Oh well you didn't enter your VIN on the order form, so we won't take it." That's an easy fix. Here's my VIN number, I apologize for the oversight (?)
Then they switch gears to "Well, this is the right part number for your Jeep, so we won't accept it back." (By the way, yes it is.)
Jeep owners are heavy modders that spend thousands of dollars... I can't believe these guys would play hardball over a $50 wire harness. I would STRONGLY recommend you avoid doing business with them."
"I ordered some parts for my business, but there was a conflict with my paypal shipping address. They called as soon as they received the order to let me know. I told them it was ok to use my PO box. I went into Paypal
and fixed the problem. They found out right away somehow and my parts parts did go to my business. Not only that , super fast delivery! "