"So far a very unpleasant experience.Originally I put in an order for 3 parts, (1) actuator, and (2) hinges.Shortly after putting in the order I received an email stating they don't have in stock the actuator, which is fine and they said they will refund it to my account.I had to call them almost every other day to get the refund and got it only a month later. The original order was submitted 7/29/2024, and I received the refund 8/27/2024. Again only after keeping calling them over every week to make sure it will be refunded as I haven't seen any refund on my bank statement.On top of that, when I opened the order for the (2) hinges, I received only one of them and was charged for two.I had to call in again to make sure they will ship it asap as I'm leaving town, the representative initially stated there will be an extra cost for an overnight delivery, I tried to explain her that they should cover the overnight shipping as it's not my fault they did not ship the 2 hinges at the same order, and it sounded like the representative was upset that I kept calling and expressing my frustration and trying to take care of their mistakes asap.
Probably would not recommend or order again from this company.
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"Third time ordering from this site. Parts have been genuine mopar parts and delivered on time. Great site."
"The website itself loads super slow and when you click on the part you want, it only shows a diagram. In my case, I needed a door hinge and the pictures were of the diagram of the vehicle door instead of the part itself. I had to go solely by the part number and hope it’s the correct part. "
"So far so good, we will see otherwise. Always looking for a quality source."
"I put my billing address in and then continue and bottom said to fix address not found Or continue anyways. "
"Parts in stock! easy to navigate "
"Computer couldn't locate my address"
"It’s very easy and simple to order items online "
"This part is backorder at the dealership with no eta. Thank You!"
"Excellent service! Thanks!"
"Hoping I have ordered the correct item. Tried to zoom in on diagram to review parts but was extremely blurry."
"After going through 2 prior different suppliers, and receiving the wrong parts, Parts Over Stock was able to deliver the correct part based on my VIN and verification of the correct part number. The part was delivered in a reasonable time frame and well packaged."
"Price very reasonable easy to use system and very friendly user"
"super fast part delivery and the correct part that fit perfectly. highly recommend"
"You had the part I needed and could not find"