"It took a long time to get the product then I had to order again!"
"Easy to find the parts I needed. "
"Online search gives a price. At checkout input discount code, says you save 9 dollars. But price no different than original online search. Yes, that's bait and switch!"
"Easy to find part, easy to purchase"
"EASY TO LOCATE PARTS BY PART NUMBER"
"Part I ordered showed part I needed. The part that arrived did not match illustration/diagram. Probably a Chrysler corporate mistake. Part I received was for right hand drive vehicle and part pictured is for left hand drive vehicle.
Got the run a round on returning this part and buying the correct one. Not about money, just wanted correct part.
I dont recommend ordering from them online. Shipping was fast."
"The online site comes off as if you are ordering DIRECTLY from Mopar which is not true. It is nothing more than a car dealer parts department. Then when you call you are told contractions. One person says it will ship out in 2 days and the others says they haven’t even seen the order. ABSOLUTELY NO CUSTOMER SERVICE. "
"Found what I needed fast and easy."
"Wasn’t user friendly. Customer service was great. "
"Easy to find what I needed"
"I found a small part I was missing thanks."
"They were able to find the part I needed."
"Order confirmed then canceled."
"My order arrived, but only part of it was in the box. I contacted moparparts and they are saying that this is impossible! It appears that the outer packing for the bed rails was in the box, but no bed rails. Now I keep getting the run-around every time I call to inquire, they keep saying they are investigating. They then asked for a picture?! Of what? there was nothing to take a photo of. Very unprofessional correspondence over the phone. Will not be purchasing from again."
"Great Service customer care was top notch even helped me save some $$$$"