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Product & services pricing
4.32/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.65/5
Customer service:
4.41/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2021-01-07

Had what I needed

"Use-friendly site, good prices, and availability is solid. Happy so far. Thanks!"


Verified
4/5

2021-01-07

Good online shop, but needs some UX improvements )

"It is very inconvenient when you and it redirects to Cart each time. I think it should be added to Cart without redirection because if you want to add several items from list every time you should go back Add an item then it redirects to Cart, then again go back, etc..."


Verified
5/5

2021-01-07

ALWAYS A SATISFACTORY PURCHASE EXPERIENCE.

"Compared to other online Mopar parts retailers, my experience with MoparPartsGiants.com is far superior. When an item shows in stock, it is and it gets delivered by the date promised."


Verified
5/5

2021-01-05

Fcm

"Order new fcm ,fast shipping and 200 dollars cheaper then local dealer for same part. worked great. Will order from them again "

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Likelihood of customers making future purchases
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Verified
5/5

2021-01-05

Great thanks

"Worked out well for what I wanted "

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5/5

2020-12-23

Thank you.

"With holidays and everything going on you guys got it done. Thank You.
Ken Kudos.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-12-30

It was great to find a needed correct part (new old stock) for my 21 year old car.

"It was great to make my car "whole" with Mopartsgiant. I have had this car for over 20 years and it was good to find the part that I needed."


Verified
5/5

2020-12-29

Easy peesy

"Quick and easy. As long as the part fits I’m a happy customer. "


Verified
5/5

2020-12-28

Great Parts Breakdown

"I am no car guy, I’m just stationed overseas and get told by the repair shop that I need a part. Not knowing what I’m looking for, these part diagrams helped tremendously. Thanks"


Verified
5/5

2020-12-26

Easy site to navigate

"Looked at other sites for better price but this site made it easy to find parts where other sites chased me away by showing to much information on many parts other than what I was asking for."


Verified
5/5

2020-12-22

"First place I could find that would ship to a P.O. Box. They got my business. Ups and fed ex do not come to my house. "


Verified
4/5

2020-12-21

Am I ordering the wrong version of parts? Just don't shoot me.

"When ordering parts (sp, coil, rocker, lifter) for my Dodge, Vin: 2C4RDGCG0FR557017,
the default are the older version parts but they are replaced by newer one. I was under the assumption you will ship the latest version but actually not.

1) I end up cancelling the previous order s and re-order on the day you ship.
2) Please provide a link to the latest version, instead I have to copy and paste the part number to get to the new one.
3) I assume your want the customer to use the latest part OR I am wrong again here. I try to call but was told only email is supported.

Your customer rep (Karen) has been very helpful in cancelling the previous orders and let me start fresh again. Save me day, hopefully.




T
"


Verified
5/5

2020-12-19

FAST AND FURIOUS

"Very user friendly, fast and easy to navigate and find all the parts required."


Verified
5/5

2020-12-18

"Easy to navigate on the website."


Verified
5/5

2020-12-17

"Great choice of parts for my Jeep"