"Thank you ! Great seller, perfect transaction, item as described ."
"I placed my PO few days ago, then few days later I got an email saying that the order was cancelled after you tried to reach me several times. I called and you said that you sent me a couple of emails and I did not respond therefore you cancelled. I never got an email from you but the once cancelling my order. I looked at junk mail or deleted and nothing. Never got a call, voicemail or something else. Very rude and disgusting purchasing fro you. Then I asked over the phone to reactivate the PO and she said it was not possible that I had to go again on line and I told her that it could happen again the same with the emails and she asked me to continuously go to your website and check if there was any message.. really? I am buying from you only because it is for a friend, otherwise I would look somewhere else... "
"Had a problem with your parts catalog. No Customer support help! You have to do it online...blah blah, blah, some problems you cant do ONLINE PEOPLE!
Cmon man....."
“Dear Customer, We apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal. Due to the increasing workload, our parts specialist can only be reached via emails. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST. The estimated response time is one business day. Thanks for your understanding :-)”
"very easy to use and straight forward"
"Best price
Easy to checkout "
"Part was delivered quickly and fit exactly as advertised. Will look here again first for any parts needs."
"Site was pretty easy to navigate, although i do wish they had more parts diagrams with the section you click on."
"Very clear website and easy to use."
"Had most of the parts I needed, some were discontinued. Parts diagrams could be more detailed. "
"It was easy to find what i needed and confident the parts are genuine."
"Purchase was pleasant. Prices were good, especially for OEM "
"had all the part i needed for my srt at a great price"
"Got everything that I ordered fast. Good transaction "
"Easy,effective, efficient, ordering!"
"Fast, easy, excellent quality! Thank you all!"
"The price are Good ! Will shop again here "
A rep from Moparpartsgiant.com, MaxxGPG, has responded:
“Dear customer. To prevent fraudulent activities, we will conduct address verification through the customer's credit/debit card issuer to confirm customer's identity and verify the validity of your purchase, ultimately protecting the customer's privacy. Please check our sales policy: https://www.moparpartsgiant.com/service/mopar-sales_policy.html
Base on our record, we send you first email on 3/18/2020, second email on 3/20/2020.”