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Moretek, Inc.

3 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2003-09-03

"Beware of this company as well as the owner (Ryan Liu Szi Lin). I have paid for my order and have not received my order yet. I have tried to contact him by phone and by emails. Phone has been disconnected, emails were never replied, web site is down. All the bad signs of a troll. It's even worse that I can not do a thing since I am located overseas. Any advice would be greatly appreciated in order to contact the owner. His previous address is as follows:
Liu, Szu-lin (Ryan)
1142 S Diamond Bar Blvd. #321
Diamond Bar, CA 91765
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-08-29

"Received a fairly prompt response when ordering. Shipping of parts was ontime. BUT received the wrong parts. Tried to contact Moretek for RMA received no response. Tried continually for a week, then sent parts back. Meantime, Moretek's website became unavailable. Will not order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-08-11

"They sent me the wrong color computer case. I called to find out what my options were, and they said they do not cross ship, and I would be responsible for shipping charges back to them. They would, however, pay shipping back to me.

My stance is that they screwed up, not me, so why should I have to pay $20+ shipping and be out of a computer for 2 weeks because of it? I am very dissatisfied and will not order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process