"Terrible.

I talked to whoever picked up the phone number listed on their website and made arraignments to trade them one console in exchange for repairs on another. He said it was good to go and that the tech would acknowledge that when I arrived. The Tech did.

One the repairs were complete (a week later despite being told 24-48 hours) they told me the deal was no longer good and was actually not something do as policy. Wow, that would have been good know upfront as now you have both of my consoles and are asking for $.

These guys are shady as hell, avoid at all costs."