"Ordered a "Barebones" Gaming system from them on a Tuesday. Their website indicated that the system would ship within 1-3 days. However 4 days later (not including holiday) the order order status went from "processing" to "backorder". I wrote them an email in the morning of the 4th day after the order but by the end of the day they still had not responded! I -CANCELLED- the order then. If they had just responded with a reasonable ETA I probably would have stuck it out. They also need to automate their inventory with their website better. ie - show quantity available, backordered, etc."
"Very Satisfied with the promptness of service and the quality of the products I recieved from them."
"Pros:
Good seller. Ordered twice from them. They always tested everything before shipping at no extra charge. Once I thought I had a memory stick problem and they offered to replace it. The e-mail replies were quick and on the same/next day. Shipment was fast and I received items before I expected.
Cons:
limited selection on items."
"I purchased a Epox ddr Amd combo from them towards the end of November. It took three weeks for it to arrive! I paid for 3 day shipping, and got no explanation when I e-mailed requesting one. When the Motherboard and CPU finally arrived there was no heatsink and fan as was advertized. I e-mailed them asking for another explanation and requesting that some action be taken. It has been 4 months since then and I have yet to recieve any answer to my e-mails. I have since installed the motherboard and bought my own cpu fan since it is obvious I will not get an RMA from them. I will not be doing business with them in the future."