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4/5

2012-08-06

"I had to wait a full day before the activation key was sent. "

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Rep reply posted 2012-12-08
A rep from Motion Media, MotionMedia, has responded:

“I just want to clarify, it clearly states on our website that it can take up to 1 business day to process an order and we make every effort to send electronic items out the same day. In this case, we had to wait for the serial number to be sent directly from the vendor. I hope you will consider Motion Media for future purchases and please let us know if an order is a rush, we can probably expedite it.”


Verified
5/5

2012-07-23

"Excellent price and customer service. Product was delivered fast."

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Verified
5/5

2012-06-09

"Wonderful customer service, great prices, and a huge selection! Motion Medias' SECURE website was easy to navigate and made me feel comfortable purchasing on-line. I am definitely ordering from here again!"

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Verified
5/5

2012-06-06

"Motion Media was great! We had a silly Maya installation problem that only occurred on one computer. They immediately sent over an expert who almost instantly diagnosed and solved our problem. I really appreciate their post-sale help!"

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Verified
5/5

2012-05-07

"Awesome services, great selection. Be sure to contact a sales person directly to get the best possible price quote."

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Verified
5/5

2012-05-05

"Brad at Motion Media provided excellent customer service! Couldn't ask for more!"

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5/5

2012-04-30

"Great customer service and competitive pricing!"

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Verified
5/5

2012-03-23

"Communication with their customer service is top notch. My order arrived as expected. Everything was neatly packaged. They even took extra care to rush an order even when it was placed late in the day."

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Verified
5/5

2012-03-13

"I attended a one day crash course on Nuke. They brought in Steve Wright, world renown educator in cinema and broadcast visual fx. To say the least, I was quite impressed with the class and with the program. Steve did an excellent job, as always, of introducing the program and it's basics. Motion Media representatives were very friendly and helpful. I would attend another event like this without question."

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Verified
5/5

2012-03-09

"Their quick responsive team has helped me hit impossible deadlines. Learning about new software through their web conferences has also been very helpful. "

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Verified
5/5

2012-03-09

"Selection, service, and delivery were all very good. I will definitely consider motion media for future purchases."

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Verified
5/5

2012-03-08

"Extremely fast service and very good prices. They also provide great newsletters with updates on new releases as well as training in the area. I will continue to do business with them."

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Verified
5/5

2012-03-08

"I bought a Wacom Cintiq 21UX through Motion Media. At the time, no one had stock or even knew when they could get any in. Some places had an estimated 3 months wait to fill orders. The folks at Motion media took the time to explain why everyone was having issues (the tsunami in Japan was the cause). They said they had some coming in soon. They offered to take my email address and let me know as soon as they they had some inbound. In a couple weeks I received an email saying they were inbound and provided a purchase link. The item was in the next week. I highly recommend Motion Media. Their customer service, communication, price and people are the best!"

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Verified
5/5

2012-03-08

"Motion Media has been very responsive to all my needs. They are very knowledgeable and have always answered my question immediately."

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Verified
5/5

2012-03-08

"Great customer service. They gave me a quote and processed my order right away."

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