ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2022-08-11

Dishonest Merchant

"
Seller accepted order and could not provide within quoted delivery dates, so canceled within the hour. Now they want to charge a restock for for something that hasn't shipped or even been pulled from the warehouse. STEER CLEAR of these crooks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-05-12

Stay Away

"They will charge you 20 percent for restocking fee " Pretty much its a No Refund" . I purchase a Stomp grip on their website and nothing in the description indicate that it was black. The image looks like a clear stomp grip. When I received the product, I requested for a return\replace. The only Email I got was Image. Which I already provide them with my order number and a description of what's wrong. No respond. Call the main number reach a lady all she indicate is they don't do refund and that all refund/return has to be through mail. No one is getting this resolved in a timely manner.

Stay away return process is long and cumbersome.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-03-25

Extra Charge

"I'm leaving here my one star review because of the extra 20% charge which wasn't my mistake. UPS never tried to deliver me, I contacted motomummy beforehand, saying the shipment was having a problem, even in the UPS website said to correct the address and then it was saying to contact the sender. I did that. I provided all the proof that I didn't reject the item but they still charged an extra 10% on top of the 10% fee to return an item. Makes no sense after all the proof but it is what is it. For me it's a lot of money, so I'm not buying again from these guys. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-10-29

The sticky tires I needed

"The Bridgestone R11 150s aren't easy to find. Thanks Motomummy!

Erik
"


Verified
5/5

2019-10-28

Very helpful

"International buyer... product was not listed and once notified was rectified immediately so purchase could go ahead with ease"


Verified
5/5

2019-10-23

So far so good

"Just placed order for the first time. We’ll see how shipping goes and if the product is accurate."


Verified
5/5

2019-10-19

"Simple and easy. Had the tank pads I wanted in stock when a certain other website didn’t. I’ll start looking on motomummy more often!"


Verified
5/5

2019-10-18

Brake lines fo sho

"Had the best price for stainless steel brake lines anywhere. Selling the kit for the front and back for 113.00 shipped is a steal. Motomummy I wish you were my dad ! "


Verified
5/5

2019-10-17

great

"customer service was fantastic "


Verified
5/5

2019-10-14

D3 grips

"They had what I was looking for and at great price"


Verified
5/5

2019-10-08

"Quick, easy and had what I needed!"


Verified
5/5

2019-09-22

Agv k5 visor

"Awesome site to shop very straight forward."


Verified
5/5

2019-09-16

To legit

"Easy to map through website for your specific needs. "


Verified
5/5

2019-09-16

Extremely fast shippin

"Over all great customer service. I just like the fact that the shipping is extremely fast. 1 to 2 days and the item is at my door. Also prices are competitive if not better then other online places."


Verified
5/5

2019-09-13

YAY FOR PARTS

"EASY BREASY TRANSACTION! "