"Bought a great jacket at a terrific price. Was too big. The exchange process was dead easy. Got the right size in a few days.
Remember they only do exchange. No refunds. But they are cheap because of this. "
"I worked with Kelly regarding a new set of whitewall tires for my cruiser. I was having trouble finding many in stock and I had questions about fitment. He provided informative responses to all my questions and was extremely helpful in making sure I got what I desired for my bike. Not to mention the super fast shipping to my door within a few days! I can't say enough about the customer service and experience I had... Thanks Kelly!!! A++ - Bill"
"Ordered 1 rear Avon tyre for my Honda Valkyrie , MotoXoutlet had the best price , and somehow I recieved the tyre in less than 48 hours. Also the tyre manufacture date is showing it was made recently , It's a perfect transaction.
I will use this company until there is a reason not to.
MotoXoutlet and Kelly... thank you. "
"UPS lost one of the packages for my husband's snow plow kit, I called and talked to Kelly, he was of immediate help! Their products and customer service are stellar. I would highly recommend to everyone. "
"Talk to kelly, great customer service goes above and beyond. "
"Ordered an atv snow plow from Motoxoutlet. I received it two days later, Pretty fast shipping. It was a top quality Cycle Country plow. Directions/Instructions were good and straight forward. Took me about 90 minutes to install it, and best of all saved me 175.00 over my local dealer.
Thanks Motoxoutlet. Keep it up. "
"I ordered an atv snow plow from Motoxoutlet.com, and recieved it 3 days later, they were the cheapest price on the internet, and beat my local dealers price by over 100.00 and Iam very satisfied with their service "
"I now some of you have been complaining about slow service. But I recieved my tires from Moto X Outlet in less than a week. Mind you this was over the 4th of July weekend. The tires arrived in good condition. I will definitely do business with them again."
"Ordered 2 Harley motorcycle tires dunlop D402
great prices, and quick shipping ,
gladly do more business with Motoxoutlet.
these guys rock. "
"Placed an order for a couple of tires and saw nothing change in the status a couple days later. Getting a bit concerned, especially after viewing the negative feedback on this store, I called them. They answered right away, and took care of the situation. Turns out one of the tires was back ordered, and I then simply swapped it with a similar item that's in stock.
The gentlemen I spoke with was very polite and helpful, and said the tires would ship the next day. Sure enough, just a couple days later I had the tires at my door. Overall I am very satisfied dealing with them."
"Ordered 3 items. Received 1 item week later. The invoice stated one item was "Discontinued by Manufacturer" even though they still list it for sale and according to the manufacturer it is not discontinued. Tried calling for 4 days before I was able to get through. Customer Service agent said he would have the 2nd item sent that day or the next at the latest. After 2 weeks, I called back again (tried for another 2 days before I could get through). I was told that he would call back with a status within an hour - no call. I called again, then was told that it was out of stock and manufacturer was sending it from GA. Rep would email me the tracking number that day. Never received an email. Web site does not allow you to login the check status of the orders even though it is listed as being able to do so. 2nd item finally arrived 5 weeks from the initial order time.
Definitely will not do business with them again no matter how good the prices are. Not worth the hassle. It must be 2 guys working out of their house or something.."
"Great prices at this online store, free shipping, but be prepared to wait! Cliamed ship date was 07/30/2007 but in actuality only billing information was sent to UPS. Actually shipped after 9 pm on 08/01/2007, over 2 days later. Item was finally delivered on 08/08/2007 , 2 weeks after initial order date. Customer service is not very helpful. I think this might be a couple of guys operating out of their garage with no inventory in stock. Item came in good condition, packing was minimal. Basically a box inside of a box. Pay the extra money, go buy somewhere else if even if you have to pay for shipping. Motosport.com is an awesome site to buy from instead if these guys! I buy from them all the time. Free 2 day express shipping on anything over $100. Wish they would have carried the helmet I wanted. You get what you pay for. Hopefully I can let others learn from my mistake."