"Great pricing on the Held gloves and quick delivery, as always!"
"They ran out of the gloves I wanted and had to substitute them with a newer model. Which is OK with me. Still waiting to receive them. "
"As always, I'm very satisfied with the price and service from MotorcycleGear.com. The "Our Two Cents" comments are of great benefit and it's info you don't usually get from the other guys."
"My experience with MotorcycleGear.com was fantastic. I don't have a motorcycle but I found them online while shopping for a gift for a friend who lives 2000 miles from me. I purchased some accessories for him. UPS left the package in the yard 3 days before Christmas and by the time my friend arrived home from work his dog had destroyed the package and its contents. I sent MotorcycleGear.com an email with a picture explaining the problem and received a prompt reply from Paul assuring me they'd make it right. They replaced the shipment and it was in my friend's hands before the New Year. Paul and Aaron were terrific. I think a company is best judged by how they handle the problem orders and MotorcycleGear get's an A++ from me and my friend who vows to shop there from now on."
"Great service - online ordering was clear (showed current inventory for a size that I was replacing) and fast (cc through paypal linked properly and completed quickly). Received confirmation email of order within the hour and shortly thereafter received tracking information that linked directly to shipper. Box arrived faster than shipper estimated (in time for the weekend). Returns (size replacement) was seamless - onsite return shipping tag printed & debited directly to return value is a great idea by saving time having to post & pay elsewhere. "
"The overall experience with MotorcycleGear.com is nothing short of fantastic. Great products at incredible prices, very fast shipment and delivery, and super easy return policy. Would highly recommend to anyone looking to buy motorcycle gear."
"Good descriptions, excelent prices, fast shipping, very happy"
"Very good pricing and seamless transaction"
"My FirstGear Textile jacket arrived before the due date. It was the size I ordered and arrived in good shape. I am very satisfied."
"Smooth transaction, great price!"
"Exactly as described and arrived quickly. Would buy from again."
"I ordered a textile jacket online. It was manufactured by a different company than I usually order from, but I ordered an extra large anyway as that is what I usually wear. The jacket arrived very quickly and was exactly what I wanted. However, when I tried it on it was very, very snug around my shoulders and uppper arms. I contacted Motorcycle Gear and explained the situation. Their courteous staff got me a return authorization form very quickly and I returned the jacket for in-store credit which I will use to order the same jacket in a different size. I have made several purchases from Motorcycle Gear over the last three years and have always been very satisfied with their products and service."
"I ordered a Scorpion EXE-1000 helmet as the features appealed to me and I know what size my head is from years of experience. I ordered a MEDIUM to fit my size 7 1/4 head but I couldn't even get it on my head.
I brought it to the attention of customer service and they responded with " we can't guarantee......everybody's head is different" and other excuses. It got kicked up to the managers level and he suggested I order a LARGE, and I did.
However, the LARGE was so tight that I actually received a minor injury to my ear. I arranged for a return and asked for a replacement EXTRA LARGE but they processed it as a refund without any further comments.
A search of the internet produced a wealth of information indicating that these helmets are quite undersized. A customer review currently listed on the helmet page says the same.
I just cannot believe that they had no knowledge of these helmets being undersized and I also cannot believe that they simply stood their ground without offering a customer a bit of credibility. Poor marks all around.
I will probably by a Scorpion EXO-1000 in EXTRA LARGE but it will be from another seller."
"My experience was excellent. The order was received complete and before expected. I wish other internet vendors were this good. "
"Shipping a little expensive but arrived very fast and item worked great. Overall an excellent transaction. Would definetly recommend.
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