"Loved the selection of plants they sent, I ordered the 9 variety indoor succulant selection. I also ordered the warming pack which amazingly was still warm when I unpacked my order. However, when the box arrived it look like it had been drop kicked. 2 of the selections had become totally unpotted and the potting mix was all off of their roots. I repotted them and hopefully they will survive. Also all of the tags identifying the individual plants were just everywhere in the box so I knew what I had but not which was which and it took some time to sort out looking at the pictures on the web site as a couple were quite similar. "
"My plants were good... but I know that they need time to pull themselves together from the travel. My issue with Mountain Crest is the packing. I don't think that you pack your plants well. The dirt is always all over the bottom of the box/packaging vs in the plants. I know that this can happen, but you guys need to figure out a way to pack the plants with the least amount of dirt falling from the pots. The best packaging I have received from ordering online was from a company called Logee's. I debate ordering from your site only b/c of the packing quality. Your pricing is very good, your plant choices are very good, your shipping cost is very good, but the packing is bothersome. Thank you. "
"The plants were of great quality even after the long trip halfway across the country. I also got my plants surprisingly quickly! Definitely will order from here again. "
"Plants was healthy and fast shipping, will buy more soon. Thank you"
"The plants I received were in great shape and there is a nice variety. I will order these plugs again. With a 15% off coupon code and free shipping these are reasonably priced. The plugs are very easy to fit into empty spots in my planters and we used some to make fairy garden with my young nieces. They liked the smaller size of the plants and they could easily remove the plug of their choice to use in their project. I ordered 2 heat packs with my plugs since it was in the 20's when I ordered them and they arrived a day early and the heat packs were still warm and did a fine job keeping the plants warm enough for their trip to Missouri. Great job on raising these beautiful little plants for us to enjoy. "
"I ordered a succulent for my friend's dorm room in Minnesota and had it shipped to her in 2 days. Unfortunately, she had neglected to tell me that she was on spring break at the time. The succulent sat in the Minnesota cold for almost a week before my friend returned, but when she opened it it was still green and happy! Needless to say I'm very impressed with the condition of the succulent and the care that went into packaging it. "
"This was my first purchase with Mountain Crest Gardens and I am thrilled! First the environmentally conscious packaging was not lost on me! Kudos to you! My string of pearls is so healthy and the container was packed, not an empty space anywhere! Last you included a brochure and how to unpack and care instructions! "
"I'm hoping that they come back after repotting them. "
"Everything was beyond expectations! From customer service, to the quickness in processing and shipping, the selection, quality. The ONLY thing they could improve on is if they could get could get their plants to grow faster! I want to order the 3.5 Echeveria trays ASAP! I catered an event with them and got glowing reviews. Blows local garden centers out of the water."
"I have ordered from MCG twice now and have been impressed both times. I was a little nervous about getting Plant Mail in the winter but the heat pack and the attention to detail when packing kept them snuggled in and safe from extreme cold we have been experiencing. I plan on making a million more orders because the selection is always changing!"
"Beautiful succulents shipped very quickly and packaged perfectly. There was absolutely no damage to the plants and all are healthy putting on new growth in under a week. I cannot recommend this company enough! "
"So many choices...! But I wanted something that was going to be colorful. I am going to use my cat's water and food bowl to put them in as a reminder of my sweet kitty, who I lost less than 2 months ago. When they get bigger, I will get another container and replant smaller ones in her bowls.
They were packaged extremely well and arrived intact, I can't wait for them to get bigger :-)"
"Such perky, healthy little succulents-- can't wait to artistically arrange and plant them under my plant lights. Thank you. --Cassie in CO"
"I was very disappointed how small the plants were compared to my previous order. They were about half the size but still the same price! And also a lot of the soil was out of the containers and somewhere about like bare roots which I had not paid for bare roots. So needless to say I have second thoughts before I would order again. Like I said my first order was much better."
"Arrived safely and well packed. Plants were healthy and robust"