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Product & services pricing
3.82/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.52/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

4/5

2018-12-20

"Plants came in great condition even though they spent a long time in transit. I realize this is the fault of USPS, but my shipment was 5 days late. Nevertheless, my succulents are doing very well, only a few dead leaves. Quality is great! Love how well my succulents are doing despite the delay!"

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5/5

2018-12-19

Fast shipping, big plants!

"Excellent service. Fast shipping and I was surprised that the succulents were so big! I have ordered from other companies and I was disappointed in their plant size. Pleasantly surprised this time! Thy"

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5/5

2018-12-19

Nice stuff

"Everything came fast and exactly as I expected, actually better than expected. I love the cool varieties I got for the amazingly low prices."


5/5

2018-12-18

Always a pleasure

"It's always a pleasure to receive my package from Mountain Crest Gardens. The plants are well packaged, even when my postman puts the box upside down, so nothing gets damaged. They are very good quality and beautiful little plants. I look forward to receiving my Succulent of the Month club selections, as well as other little beauties that I buy. Will definitely continue doing business with MCG, as it's a great company. "

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3/5

2018-12-16

My First Order

"This was my first order from MCG, and I'm not very happy with it. Packaging was not great. Some plants fell out of their pots, the soil was all over the box... It was one big mess. The heating pack wasn't effective at all. The box was cold inside and out. The shipper was FedEx and they lied about delivering my order on Thursday 11/29/18 at 5:01 PM. My package wasn't delivered until Friday around 7 PM. The box probably sat in a cold warehouse or truck for at least extra 24 hours. And it was a big order. I ordered 17 plants. A lot of them seem to be cold hardy. I hope I don't lose any because of such careless handling."

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5/5

2018-12-15

Everything still alive!!

"The candle plant was a little sad at first. It is cold here about 30-40 degrees. But once it warmed up it perked up. So far I haven't killed anything! They all look pretty good and it's been 2 weeks. I am newish to succulents. The occasional jade and aloe. I really needed some new "green" in my life! Thank you. I will be ordering again once it warms up here in New York.

"

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5/5

2018-12-12

Amazing

"Loved all of my beautiful new succulents! Would highly recommend mountain crest gardens "


3/5

2018-12-12

I received a dirty, LEAFLESS plant!

"My 1st order to Mountain Crest Gardens was for (3) 2" succulent plants. They arrived in AWFUL condition! Soil from their pots was all over the little plants! The little amount of soil remaining in the pots was wet & cold! I DID pay extra for a Heat Pack to be added to the shipment! The heat pack was cold when I opened the box. One of the plants, a Cotyledon ladismithensis variegata 'Bear's Paw" was the worst of the three. There wasn't a single leaf attached to the plant! Its leaves were either in the pot or scattered in the crinkle paper shipping material. I'm aware that 'Bear's Paw' are fragile; but, NEVER thought that I'd receive a completely LEAFLESS plant! The other 2 plants, a Haworthia limifolia 'Fairy Washboard' & a 'Chocolate Soldier' Kalanchoe were in reasonable shape, considering how much soil was ALL OVER them & how little soil remained in their pots. Truly a disappointment, as these 3 little plants were an early Christmas gift to myself! What a shame."

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5/5

2018-12-12

First order - delighted with results

"All of the succulents arrived with beautiful colors, minimal leaf damage, and excellently established roots - even all the way to Vermont in mid-winter. Will be ordering again soon!!"

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5/5

2018-12-10

Wonderful first experience

"All of the succulents arrived with beautiful colors, minimal leaf damage, and excellently established roots. The Suncup was labeled as having shipping issues, but mine made it all of the way to Florida with no bruising. The Pollux cutting is resisting my efforts to root. However, all of the loose leaves from the box are successfully rooting and propagating in new pots! Absolutely no pest issues to boot!"

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5/5

2018-12-09

Great plants

"This is not my first order and definitely not the last. Fast delivery, great quality, and lovely colors! "

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5/5

2018-12-07

First order, LOVE IT!

"I really enjoyed my shopping experience with you; just looking through all of your succulent offerings is like a mini-education on the variety and variation of plants! My 9 little succulents arrived safely, and well! Many thanks! "

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4/5

2018-12-07

Nice Succulents

"I ordered the 25 2inch succulents in silver. I feel that the picture had more colors in it than what I got. The picture showed muted pinks, blues, and silver so I was expecting some what of a variety. Mine are all the same color (greenish silver) and I even asked them to use their most vibrant, colorful plants. They still look nice, I was just slightly disappointed. I also ordered 3 Opalinas. They looks so pretty on the website (bright, colorful and leafs are spread out evenly) but I'm not thrilled with the ones I received (muted color and leafs are all clumped together). Packaged very well though."

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3/5

2018-12-07

Review

"Plants arrived partially damaged. I also found a few bugs in my shipment that appear to be male mealybugs. The semps looks healthy but four of the echevarias are very damaged and will need rehab. The bears paws arrived very damaged with crushed leaves."


5/5

2018-12-06

Fast shipping and excellent service.

"This was my first time ordering from MCG, well any online nursery actually. Other online nurseries didn't have the succulents that I was interested in or they were too expensive. I'm really glad that I picked from MCG. Like they said, they immediately shipped my plants out on Tuesday (I ordered them the previous week on Friday) and sent me an email confirming that I've paid along with another email with my tracking number. Got my succulents Saturday and they were in excellent condition. The only thing that bothered me was that I couldn't remove the packaging peanuts and paper faster enough! :)"