ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.69/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.28/5
Customer service:
4.31/5
Return/Replacement policy:
5.00/5

5/5

2021-07-18

Excellent

"Plants arrived in good condition on the day I was told they would arrive. Plants were carefully packaged inside their box. The agave had a warning label about sharp spines. So far, everything planted seems to be thriving."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-07-16

Shipping

"Shipping was great, all plants are in good shapes . Will order again! Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-16

Perfect

"The plants were all great and I love the plant tags."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-14

Just what I ordered!

"Box arrived in the heat and sat in my mailbox for an extra day...but everything looks healthy and cared for. Watered it and am awaiting cooler temps so that I can put them in the ground."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-07-14

Beautiful Succulents

"Mountain Crest never disappoints with its customer service and quality succulents. I’ve become addicted to succulents from ordering from them. The plants I received are healthy and beautiful additions to my sunroom succulent garden. Thank you for the care you give in packing my plants."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-14

Beautiful

"It is always a pleasure buying from Mountain Crest Gardens! Their packaging has improved even more over the years and the quality is always the best. Thank you!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-14

"I received 18 succulents and they were all in great shape and exactly what I expected. I am never disappointed with MCG."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-13

Beautiful plants!!

"Great selection and fast shipping! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2021-07-11

A Few Sad Plants

"I received all ordered plants in the correct color. However, some were a bit puny. I plan to use these as thank you gifts in august so I hope I can liven them up by then. Also, at no fault of the company, the box was delivered on my door step upside down which completely depotted about 8 plants. Their poor little root systems were completely upright and exposed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-11

The plants I received were in excellent condition. Now that I have potted them, they appear to love their new home!

"I really love the large selection of plants. My order was packaged extremely well resulting in very healthy plants upon arrival!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-09

Awesome selection!

"I really love the variety of options with the “Rare and Unusual” category "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-09

Happy Little Plants

"Did a bulk order of succulents for my fountain. Received what was expected timely. No surprises or issues. Will order more in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-07-09

Wonderful Nursery

"I received my order a day before it was promised. The plants were packed very well and were in excellent condition "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-03-03

Extremely disappointed with the custom color variety

"Returned my order. We have spent a lot of money in the last year and the quality of varieties has gone downhill. We will no longer or nor recommend MCG. CS was uneager to save a customer or make the situation better. We just wanted more than a 20 variety when ordering 100 pots."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-07-08

Good

"Came well wrapped. Good selection "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges