"Although I had used a different company previously for guitar strings, their customer service ratings of late had begun to drop, and I was looking to find a more-responsible source without the added drama.

In searching for Ernie Ball strings, I discovered this seller who had the specific gauges I wanted. I sent them an e-mail asking if they would match the 24-set price listed by my last source, and received a prompt and courteous response. Not only did they offer a price lower than what I had requested, they sent the strings out immediately via Priority Mail, and even included a dozen Ernie Ball picks!

Although their variety of on-line goods is not as extensive as the larger dealers, their prices and customer service definitely make them one of my preferred sources for musical gear!"