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Verified
5/5

2008-01-08

"I was impressed by how quickly the item I ordered was delivered. Also, I found a lower price than that advertised by Mounts and More; I emailed them (they have an easy web-based form), and they actually came back and beat the price.

I placed the order by phone on Thursday evening; the product arrived Monday! I believe the item was actually "drop-shipped" (shipped direct from the manufacturer, instead of from the retailer's stock). I've had bad experiences with drop shipping (from other merchants) in the past.

The sales person with whom I spoke on the phone was also very nice, courteous and professional.

Friendly service, excellent prices, and unbelievably fast shipping... can't complain!
"

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5/5

2007-01-28

"I placed an order in error. I was informed that we didn't get the monitor that the stand was intended for and therefore I didn't need the stand. This was totally my fault for proceeding
prematurely.

Mounts and More Canceled my order and promised to refund to my CC - No Problem at all.

I haven't gotten the credit yet, but I have full faith that it will happen.

I love this company and highly recommend them!
"

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Verified
5/5

2006-10-10

"I will definately order from the again. They have the best prices, and the order went flawless and arrived on time."

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Verified
1/5

2006-07-28

"I bought a mount from this company on July 17th and received it on the 24th. Unfortunately all the parts were not included. The said they would take care of it. It is now the 28th and the part still is not here. When I spoke to the rude customer service rep. about it she said it would not be here til Monday and that it was not unreasonable to wait. I told her that it did not seem unreasonable to her since she wasn't waiting. Needless to say I have purchased two other mounts from them in the past and have recommended them to others for the last time! Stay clear of them. Find the model number of the mount you need and google to find it cheaper from someone else!"

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Verified
5/5

2006-03-15

"I ordered on Sunday night and got an estimated dilivery of 5-10 days. Recieved product in 3 days.
Reguarding riekls very unsatisfied rating I looked at a calander and he ordered on Thurs Nov 10, Friday Nov 11 was Veterans Day and he complained he did not have dilivery by Sun Nov 14. I don't know of any company that could have made that delivery.
"

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
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Being easy to reach
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Verified
5/5

2006-02-01

" I should have voted early, but I just recently registered on resellerrating.
I just want to tell everyone who is looking for mounts to go to mountsandmore, they have a large selection, they have a lot of stuffs but very organized, the best thing I LIKE them is because they have pictures of their product(the real clear ones), I would definately go back again for my next plasma mount. BTW: everyone who comes to my house, asks about my mount.
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Customer service being knowledgeable
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Verified
1/5

2005-11-14

"Placed order on 11/10 in the AM and ordered an instock item. It is now 11/14 and the item still has not shipped. I am very disapointed in how this store handles shipping and merchandise."

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5/5

2005-07-21

"I am writing this review after placing my 4th order with them. These guys are great in everything. I had some problem with one of the mounting brackets I ordered. I spoke to the guy(Curt), and he told me that things will get done on time. After that i wanted to return three brackets I purchase and they didn't have any problem returning them either. Highly recommended website."

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Verified
5/5

2005-01-14

"Carries high priced mountings at a discount. Excellent packaging and fast service. I was very pelased with my purchase of a Chief projector mount."

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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Delivering products damage free
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Verified
5/5

2005-01-08

"Ordered a Peerless projector mount on Monday. It drop shipped from Peerless on Tuesday. I paid a very reasonable fee for 3 day delivery, and received the mount on schedule. A projector mount isn't an every day purchase for me, but if I ever need another, I won't hesitate to order from Mounts and More...or any of their other sites."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
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Being trustworthy
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Resolving problems
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Overall web site
Web site reliability
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Verified
5/5

2004-03-16

"I was initially attracted to this retailer because they had a good selection and seemed to have the best prices I could find. However, I had a bunch of semi-involved questions about a couple of their products, and I was blown away when they answered each question for me intelligently and in a friendly manner -- as opposed to many of my interactions with Internet reseller pre-sales support which is either nonexistant, completely unhelpful, or absolutely minimal, cryptic, and terse. After I made a purchase, the items arrived quickly and just as described."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site