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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2008-01-17

"Finding goods is very easy through the main search box. There is also a way to browse by different categories, and a very efficient advanced search engine.
Fulfilment was completed very fast. Service had some very nice personalized touches, so that you feel you're dealing with persons on the other side, rather than a computer.
Prices are on par or better than most other places, and shipping fees are lower than the average.
Response time, if there are delays with the order, is very fast - and again, it is personalized, not just a generic email.
The website's uncluttered design makes it very easy to browse.
Once shipped, orders arrive faster than through the average webshop.
"

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Verified
5/5

2004-10-23

"A good site to find movie sound tracks. In addition to a large selection of in-print CDs, they can help direct you to out-of-print CDs."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Resolving problems
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Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
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