"It's November 1st. The moving company they brokered picked up my things on October 6th. I'm almost 1 full month of not having my things. I can't get in touch with the moving company, MovingAPT can't get in touch with them. No one has any answers for me. I don't know when I'm getting my things. I do not want others to go through what I'm going through right now, so I will be leaving a review on as many websites as I can find. Find a reputable moving company, not a broker. Or at the very least, find a broker that carefully vets their moving companies. I do know one thing is for certain after this experience: I will never use another moving company again. I will do it all myself. That would have been a lot less stressful than this has been. I should have done more research into this company, I would have found an alarming number of complaints hidden under their 4.2 star rating.
Update: The company has reached out to me, and I was able to get into contact with the moving company about the delays. They are in the process of expediting my delivery (it seems the truck carrying my things broke down and my stuff is at a facility in the state I'm currently residing.
I understand things go wrong and things get delayed, but when I went without proper communication and no one could get in contact with the moving company for a few days, I started to become (understandably) concerned.
I do want to thank MovingAPT for reaching out to me. "
"Once everything was acquired and chose to organize for the visit to North Dakota... That is where my customer support pro, Nancy took.
For the subsequent 3 weeks Nancy had been in contact me, keeping me informed on upgrades and advancement plans. Frequently I'd telephone her to share with her of weather and also what it could mean for traveling requirements.
Near the conclusion of this week Nancy I want to realize that they'd actually loaded the semi automatic and I could be receiving a telephone out of the moving company that the overnight... That I did.
Scout moving known to inform me that the motorist could be calling with a shipping date that the subsequent day.
There wasn't any issues and what came. Very pleasant men and women!
This was on Sunday which they delivered also it turned out Tuesday morning after Nancy phoned and asked me when I'd received every thing and had been fulfilled and'd unpacked yet.
Budget Van Lines took care of me personally with educated folks on all areas! I was quite fulfilled!!!"