"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"I got rid of 20 years of canon gear for a Fuji GFX 100s. I feel like the money I got for my gear was very fair and the Fuji I got was in great condition. The whole thing was as easy as it could be."
"I have bought and sold gear at MPB and have been very happy with every transaction. The lenses I've purchased have been in as good or better condition than I expected and continue to be my workhorses. The last lens I ordered even arrived early!"
“Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction :)”
"I bought a lens for a great price, and it's in perfect shape. Great communication. Came well packaged in a prompt manner. Recommended!"
“Thanks for the positive feedback regarding your recent transaction with us :)”
"My experience with this company was kind of interesting. I ended up sending in a brand new out of box Nikon auto focus lens that I had purchased a few years ago, which had only been tested on a Nikon SLR body for function. The item was packaged and shipped to MPB, and within a few days after they looked at it, they gave me a value. The trade-in value was not bad, but I kind of asked them if they could give me just 10 extra dollars for the trade-in, they MPB were really not willing to move on price and we’re willing to basically send me the lens back. Based on the fact that my lens had a Nikon front cap, a Nikon back cap, a Nikon sunshade, and the original Nikon case I thought they might bend a little, but they didn’t. Not a big deal. I ended up buying a used Canon Lens. The quality on the lens that I purchased was absolutely perfect. No dings no scratches. No issues with function. Lens mount was clean. Did not show any signs of repair or abuse. The filter threads on the canon lens were perfect. Not damaged or stripped. The service quality was great. In terms of the Lens I purchased….. but sometimes trying to communicate with either the sales staff, or just someone to give me some information on a tracking number took a little while to get a response. Overall, this company is much better than the other competitors that are out there, but in someways, they’re a little tricky when it comes to customer service and trying to maybe negotiate a price. Overall, my experience was positive. I love the canon lens that I purchased, and I am extremely happy . So when all is said and done it was a great experience."
“Thanks for the positive feedback regarding your recent transaction with us :)”
"Smooth and easy process. Actual pictures of the item are gr8"
“Thank you for the excellent feedback :) ”
"Overall, wonderful. The only improvement would be to verify the operation of the device. The particular camera I bought was known to have a bug where IBIS failed if power was lost suddenly. That was the case with this camera, but it wasn't stated in the mpb.com product description. Otherwise, the camera was in like new condition. I also want to applaud MPB's packaging. It might be weird to say so, but it was packed like premium equipment. It makes you feel good about your purchase when they take the time and care to package it so nicely. Recently purchased something from another company and the packaging was secure, but cheap by comparison."
“Thanks for the feedback regarding your recent transaction with us.”
"Great folks pretty on par for quotes and trade "
"Very accurate descriptions, on a variety of choices of the same item, items packaged to reach you unharmed. And by far the best prices around for what you are looking for in whatever condition you want them. Totally a no hassle purchase for me"
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Selling your camera on mpb is very quick and easy, saving a lot of time and effort for other alternatives. T he prices are also very good. Their customer service is also very helpful and quick to reply."
“Thanks so much for the lovely feedback regarding your recent experience with us. We're happy to hear you've received great service from our team. We will look forward to future transactions with you :) ”
"I have been dealing with MPB for almost 2 years (both US and EU branches). Always very easy to deal with and very professional. You can't go wrong!"
“Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction :)”
"I love how easy it is to get a quote for my gear on MPB. I appreciate how well they communicate and how they package the gear I've purchased from them. I look forward to using them again in the future!"
"I was hesitant to buy used gear without seeing it first. However, I was impressed with the gear I ordered and received. The descriptions on the web pages were accurate with a fair price. It was packed very well. I haven't used it much yet, but a couple of tests show everything seems to be working just fine. If it keeps up I'll be back for more. Tha ks Mpb."
“Thanks for the positive feedback regarding your recent transaction with us :)”
"The processes were simple and direct
I saw exactly what I purchased
The follow-up questions were promptly addressed
No need to look at any other outfit"
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"I sold some of my used camera gear through MPB and the customer service was truly exceptional.
This is the ONLY company I will be using from now onward for all my gear needs.
Truly excellent!!!
"
“Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :) ”
"from finding a camera on their website to ordering it 5 star all the way.delivery to Hawaii quick and painless.camera looked brand new."
“Thanks for the positive feedback regarding your recent transaction with us :)”
A rep from mpb.com, amk006, has responded:
“Thank you for leaving us some positive feedback. We’re very happy to hear that the trading experience went smoothly and we look forward to your next transaction :) ”