"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"I've always found it so easy to buy and sell photo equipment with MPB. Customer service is exceptional, quality of items purchased have always lived up to or exceeded my expectations, and I feel I have always received fair value for items I've sold. MPB provides a great service to those wanting to grow their hobby or business at a reasonable cost while taking advantage of quality gear. By repurposing equipment no longer being used, MPB is also conserving resources which helps reduce waste and conserve resources for our planet. Thanks, MPB!"
"I have found MPB a very reliable, dependable, efficient, and fair company for dealing with all of my photographic equipment purchases and sales. I have both purchased used gear from them and sold them my old gear. In all transactions, I felt like I had been treated fairly and that their pricing and quotes were reasonable. A great company to do business with, in my opinion!"
“Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Easy to use website, checkout was simple, product shipped timely and was well packaged. Product was in exact condition as described and works great! No complaints.. if I need another bit of gear, I'd shop here again!"
“Thanks for the positive feedback regarding your recent transaction with us :)”
"Bought two lenses. Saved a few hundred over new despite them being "like new". Much more trustworthy than buying off facebool marketplace or anything like that. "
“Thanks for the positive feedback regarding your recent transaction with us :)”
"Smooth and easy transaction "
“Thank you for the excellent feedback :) ”
"Good price, delivery could be faster but was OK."
“Thank you for the good feedback :) ”
"I hadn't heard of MPB a month ago, which is strange because I order quite a bit of gear and search via Google for deals.
I knew what I wanted/needed a few weeks back, but am always wary on eBay. What may seem "very good" to one person may be "poor" in another person's mind. And if it breaks a week later, I don't want to either hassle with the seller or lose my money.
So MPB popped up with the gear I wanted. Having not heard of them before, I looked around their site and Google customer review sites. I was pleased by their rating system, the price, the detailed list of what was included and what wasn't, and a 6-month warranty. I took a shot.
From this point on, I will be shopping with MPB first and foremost, and have let family and friends know about their site. Delivery was speedy, packaging is exceptional, and the gear is exactly how it is rated. Their customer service people are kind and friendly on the phone and truly come across as wanting to help the customer.
I just completed my second order in as many weeks with them and, again, am very pleased!"
“Thanks so much for the lovely feedback regarding your recent experience with us. We're happy to hear you've received great service from our team. We will look forward to future transactions with you :) ”
"Great equipment great price and shipping"
“Thank you for the excellent feedback :) ”
"I have used MPB several times for both trading and purchasing. You can trust that the equipment you are purchasing to be in the exact condition that they have stated. I am very pleased with the quality of merchandise that I have purchased. Purchasing good quality camera gear from MPB has saved me thousands of dollars. They have also offered me fair and honest prices on most of the camera gear that I have sold to them. There have been a few times that I felt the offer was a little low, but they made up for it on another item. I have even had them increase their offer once they received and inspected my items and found them to be in better condition than what I rated them. This in and of itself tells me that they are an honest company. They make buying, selling and trading fast and easy. Would strongly recommend without hesitation."
“Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Everything went smoothly. This is the 3rd time I have purchased equipment from MPB, and the first time I've done a trade-in. I was offered a fair price for my trade-in and actually received cash back for my purchase. After receiving the quote and sending my trade-in to MPB, I realized that I had requested to purchase the wrong item. Once they inspected the trade-in and notified me that it was indeed in excellent condition, I logged on to their website and initiated a chat. After a brief chat with a bot, Samantha came on and after telling her of my error she had a new quote sent to me instantly, the entire conversation took less than 5 minutes. Later that same day I had the tracking information and received my equipment 2 days later. The lens I purchased was described by MPB on the web site as being in excellent condition, I think it is in like new condition. I use to buy used equipment on eBay......"
“Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Just like the title says! MBP is a great company!"
“Thank you for the excellent feedback :) ”
"They have great photos of each item. Excellent item quality and condition. Flawless packaging and shipping.
Wish I knew of MPB earlier."
“Thank you for the excellent feedback :) ”
"Quick response knowledge of product and services "
“Thank you for the excellent feedback :) ”
"Great products, service and website navigation!"
“Thank you for the excellent feedback :) ”
"Zeroed right in the model I wanted. Multiple units to choose from. Quick and easy buying experience."
A rep from mpb.com, amk006, has responded:
“Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)”