"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"For the past several years MPB has been my go-to business partner when buying or trading professional camera gear. As an industry veteran who has done business with several competitors in the past, I've found MPB's instant quotes, fair pricing (whether for purchase or trade), and excellent customer service makes it a no-brainer for photographic transactions."
"I bought a used 5D mark III and it works fantastic. It is in great shape and operates flawlessly. Now I'm shopping for more used lenses!"
“Hi there,
Thank you for the kind feedback and for trusting us with your first order. We're really glad to hear that you were pleased with our service and the Canon 5D mark III that you ordered and we look forward to future transactions with you :)”
"I have both sold and bought used equipment on mpb. My experiences with both types of transactions have been excellent. Pricing have been fair and no-haggle in both directions, and delivery of what I bought was both time and well-packaged. Good stuff! "
“Hi there,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Definitely recommend MPB! Quick service and arrived less than a week from when I ordered my camera. I got a Canon 80D and the condition was excellent! It was just like new. I never would've guessed it was refurbished. It came with everything that was promised (battery, charger, and lens cap). I will definitely be coming back to MPB for other camera gear. Great price and great quality. "
“Hi Sarah,
Thank you for the kind review. We're really glad that you are happy with our services and with your Canon 80D. We look forward to your next transaction :)”
"I've bought a Fujifilm camera and several lenses from MPB over the last year. All items have matched the photo & description, with good shipping speed, great packaging."
“Hi James,
Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction :)”
"Very easy to return or exchange an item if you are not satisfied. Huge inventory of quality gear."
“Hi there,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"It's hard to judge a retailer based on one experience, but my first and only purchase so far has been absolutely perfect! The like-new Sony lens I ordered came exactly as described and at a price that was lower than competitors, including Amazon and KEH. In addition, the care they put into the packaging was icing on the cake. MPB is going to be the first place I shop at for future camera-related purchases!"
“Hi there,
Thank you for the kind feedback and for trusting us with your first order. We're really glad to hear that you were pleased with our service and the Sony lens that you ordered and we look forward to future transactions with you :)”
"Love the design, the huge amount of items, and the straightforward info. Quality is as expected based on the chosen items. Use of filters to facilitate the search is a must. Fantastic store. I recommend 100%. "
“Hi there,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”
"MPB correctly identified my camera--I had the wrong version--and upgraded my quote. The payment was quick and easy."
“Hi Christine,
Thank you for the kind feedback. We're really happy to hear that you were pleased with the transaction outcome and that we were able to increase the quote price for you. We look forward to hearing from you in the future :)”
"Very detailed information on every item on the website. The packaging was verrrry well done. Very happy with the purchase and this is my go to place going forward for my camera gear. Must visit for anyone looking for new/used camera and accessories. "
“Hi there,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction.”
"This is the second time I've traded in equipment that I was no longer using. The whole process is super simple and fairly quick. I do believe I got more for my equipment than I would have at B&H. And equipment that I had packaged that was not part of the quote was sent back w/free shipping. These are honorable people and I wouldn't hesitate to do business with them again."
“Hi Joseph,
Thank you for the great feedback, we're really glad to hear you have been happy with our trade in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us.”
"I had some nice camera lenses that I didn't need anymore after upgrading to something else. MPB was quoting more than some similar sites that I found, so I went with them. They emailed me a Fed Ex label and within 10 days, I had the money wired to me after their specialists checked the lenses. I was paid what they quoted me and I'm happy. I recommend them! Glad I did something like this rather than hassling with eBay or something. "
“Hi Amy,
Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction.”
"Stock availability, especially different conditions, I can choose whether I need an LN or BG item is top notch. Pricing is also great. MPB doesn't always have what I am looking for and I have to go elsewhere, but when MPB does have it in stock they are the best price."
“Hi Chris,
Thank you for the excellent feedback, we're really glad to hear that you're pleased with our products and the service received. We will look forward to your next order :)
Thanks
Alastair”
"MPB is fantastic. I bought new gear as a new hobbyist, and ended up returning everything after I found MPB and bought better, used gear on MPB. The gear is in great shape, the pricing is the best around (better than B&H + others) and their focus on sustainability is awesome. 10/10 would recommend. "
“Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future.”
"The process from start to finish was seamless. Prompt and consistent communication regarding my trade in quote, the status of my order, etc. These folks are professional and responsible in the way they conduct their business,"
“Thank you for the great feedback, we're really glad to hear you have been happy with our trade in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us.”
A rep from mpb.com, amk006, has responded:
“Hi there,
Thank you for the kind review and your continued business with MPB. We're really glad that you are happy with our services and look forward to your next transaction :)”