"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"I’ve shopped at MPB multiple times and I will continue to do so. They actually take pictures of the used gear you’re purchasing so you’re using your own judgement. 10/10!! "
"I was initially hesitant to order used camera gear, but opening my MPB package quickly changed my mind. There I found my functionally pristine Nikon D70, and its only issue was the rubber grip needed to be wiped with alcohol to remove the stickiness. After that, I ordered the Sony A6000 and Sony NEX-C3, both of which were absolutely gorgeous! Never would I have thought that I'd get around a decade old camera in almost brand-new condition."
“Thank you for the kind feedback and for trusting us with your orders. We're really glad to hear that you were pleased with our service and the cameras you ordered. We look forward to future transactions with you.”
"I have both purchased and traded with mpb and it was a great experience. My camera and lens arrived in the exact condition I expected and the trade was smooth. Will definitely use again."
“Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction.”
"Thls was the sixth time I've done business with MPB. I have always been satisfied. I recommend them highly."
“Hi Jim,
Thank you for the excellent feedback, we're really glad to hear that you're pleased with our products and the service received. We will look forward to your next order :)
Thanks
Alastair”
"I have ordered more than 5 products from MPB and every single one has surpassed my expectations. Accurate condition ratings and prices. I recently ordered the wrong item by accident and their service team QUICKLY routed me a return label and refunded my purchase.
I love shopping with MPB!"
"Products accurately described and delivered. Also great customer service and helped with a shipping issue caused by FedEx."
"Why pay full price when you can buy lightly used gear from MPB at significant savings. My only gripe is the slow shipping. B&H and Adaroma generally ship within 2 days free. MPB is ground free and takes a little time to the west coast."
"I had been looking for a long zoom lens for wildlife photography for a while and had purchased one from another seller at roughly the same price. It was sold as new, but a few days later I got an email to verify my purchase only to find that it was a "gray market" lens and they tried to up sell me additional items that I assumed came with the lens, such as the lens collar, case etc. I cancelled the order and continued my search and found one at MPB in "like new" condition that was cheaper. I ordered it and received it in a timely fashion and it was exactly as advertised. I would strong recommend MPB for your photographic needs and am looking forward to making future purchases with them. Thank you MPB!"
"I heard about mpb on a u tube channel from a professional photographer who lived in Europe, and he said that mpb was a reputable business where a photographer could buy used camera equipment and be assured that they were dealing with a good company. Now I know first hand that he was right, and if I need to buy any more equipment other than brand new from a retailer I will use mpb again. Thank you to all mpb USA for a great sale. John Beliera, Boise, Idaho "
"Easy to use, Quick shipment."
"Studying Photography I needed to periodically upgrade my equipment. MPB provided this service with excellent results trade after trade... I have never been disappointed with any of the gear that I bargained for. When they say like new or in excellent condition you can believe it. Thx MPB
"
“Hi Kenneth,
Thanks for the great feedback :)
Kyra ”
"Satisfied with my lens purchase - prompt communication ! Though I’m a little miffed about my shipping. I paid at 2:45 pm for expedited over night shipping and it was not shipped untill late Friday as of Monday it has not arrived !!"
"I’ve made several purchases from MPB and haven’t been disappointed yet. The lenses have been just described and have shipped quickly to me. Thanks so much!"
"I have used MPB over the past couple of months to buy and also trade 4 lenses. The process was easy and I am loving the lenses I have received from them! I will definitely use them again!"
"I have bought multiple lenses, a camera body and sold an old camera body. A great experience every time. I love to buy and sell used and MPB is a great place to do so and feel good about receiving a quality product."
A rep from mpb.com, amk006, has responded:
“Thank you for the kind review and your continued business. We're really glad that you are happy with our services and look forward to your next transaction.”