"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"I found what I needed,placed my order, received it very promptly,condition was excellent, thank you MBP!!"
"The process of purchasing is straightforward. Prices are reasonable compared to the competition. Products are just as shown on the website. I have purchased several products from mpb and have not been at all disappointed."
“Hi Joseph,
Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)
Thanks
Alastair”
"Fair and easy trade-in process. Swapped 2 mediocre lenses for a great Zeiss 135, I could not be happier! "
“Hi Gary,
Thank you for the great feedback, we're really glad to hear you have been happy with our trade-in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us :)
Thanks
Alastair”
"I have traded or purchased many items from MPB. Their prices are always better than others and they make the process easy. They seem to have stepped up their shipping speeds as of late which is great. I only had one bump in the road when a lens was listed with an incorrect mount type. No biggie even though I was disappointed. It took a few months but I was finally able to land the lens I wanted when MPB sent me an email alert that it was back in stock. They always have good communication and answer questions quickly. A++++!! "
“Hi,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)
Thanks
Alastair”
"Smooth Purchase - Good Price - Great transaction and fast ship. The product in better than the rating. I was happy with the transaction and plan to buy again and again."
“Hi,
Thanks for the positive feedback regarding your recent transaction with us :)
Thanks
Alastair”
"Have bought and sold a lot of stuff at mpb.com. Easy to do business. Good prices. Superb customer support. My go to place to buy/sell photography equipmment."
“Hi,
Thank you for leaving us some positive feedback. We’re very happy to hear that your selling experience went smoothly and we look forward to your next transaction :)
Thanks
Alastair”
"When one works with or does business with a company that purchases camera equipment online, you are taking a chance; no different than anywhere else. One can get tricked or ripped off.
I went to MPB because word-of-mouth was overwhelmingly in their favor. After several transactions, I couldn't agree more. Everything I had heard I can now say is true through my own experiences. There is no deviation from what they say and what they do.
Aside from their ethical approach of being a l10 out of 10, their expediency is reasonable. They tell you when they get your item and are proactive in correspondence should there be any slight 'hiccup' or delay.
I feel secure handing over my equipment and trusting them in turn when they describe their equipment. There has never been any issue.
"
“Hi Erik,
Thank you for the kind feedback and for trusting us with the sale of your equipment. We're really glad to hear that you were pleased with our service and we will look forward to future transactions with you :)
Thanks
Alastair”
"Love my camera. It arrived quickly and well packaged. I love that I could see the shutter count, quality, and actual picture of what I was buying. Everything I received was exactly as it was advertised. I will definitely be buying from here again. "
“Hi,
Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)
Thanks
Alastair”
"All 3 purchases have been++++.
Excellent packaging, communication, price and condition.
Best used vender I’ve ever used."
“Hi Lincoln,
Thanks for the positive feedback regarding your recent transaction with us :)
Thanks
Alastair”
"I purchased a mirrorless canon at a spectacular price and the rating system was better than expected. This looked absolutely brand new, it arrived in a couple of days and it was with free shipping. Just a tremendous experience. "
"Well oiled machine. The customer service is great. The quotes are good. They give better deals than other places. The process was fast and efficient."
"I had just heard of MPB one day before I went ahead and purchased two used lenses for great prices (a Samyang 35mm and Sony Zeiss 35mm lens). Since the prices and condition of both lenses were very good, I bought both knowing I'd return one. The shipping time and return policy/customer support was great.
I've already recommended MPB to two of my good friends as their individualized product photographs and inventory variety is really great.
-SPAULV"
"I've looked at the competitors and MPB is consistently the better option. I've used MPB on numerous occasions. The make the trading process almost automatic. Pricing is fair and reasonable. Ratings are trustworthy and they back it with a 6 month warranty. I find I have no need for ebay now when looking for camera gear."
"I traded in some Nikon equipment I no longer needed for a 'like new' Canon EOS 7D and an 'excellent' 55-250mm lens. The kit was beautiful and just as described. I didn't pay for the faster shipping. Yet, still it arrived super fast. I ordered it on Friday and got it the following Tuesday. The whole exchange was very easy and rewarding. They're prices are great and they offer a six month warranty. I can't wait to buy through them again. I would highly recommend!"
"The website has some really great camera gear. Perfect place for a beginner in photography, who does not want to spend too much. The quality and condition if the products is really solid. The fact that you can see exactly the same product that you will be getting is a bonus. I really liked the presentation and eco-friendly approach to their packaging. "
A rep from mpb.com, amk006, has responded:
“Hi,
Thanks for the positive feedback regarding your recent transaction with us :)
Thanks
Alastair”