"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"I sold a nikon z7 and a 200-400 nikkor lense with a built in teleconverter. I said the camera was in good condition and the lense was in excellent condition. When mpb received and reviewed the equipment they offered to pay a higher price than the original offer. Wow that is highly unusual and much appreciated.
Thank you,
Neil"
"Took my Money and haven't received my Equipment. They are on holiday while mine is ruined!"
"I've ordered from MPB on several occasions. Items are always as described or even better and shipping is fast. "
"MPB made the entire process from getting a quote for my kit lens to sending out my like-new Canon 17-55mm f2.8 IS USM lens quick and easy. I got a fair price for my old lens and a great price for my new one - not to mention a great warranty and free shipping. I never thought I could really afford such a great lens, but MPB made it possible. I can't wait to put my new gear to use in the field! This was my first experience with MPG, but it definitely will not be my last!"
"How nice to get a fair price for the lens I traded in to get a lens I really wanted at a less than new price. MPB actually has a photo of each item that is available and sends whichever exact one the customer (me) chooses to purchase. I chose a lens listed in "excellent" condition and it looks and acts like a brand new one."
"MPB first came to my attention as sponsors of several of the photographers I follow on YouTube and Instagram. When I decided to purchase a used lens, I compared them to a couple other resellers. It quickly became apparent MPB was the best choice for my needs. I had a couple questions about the lens I wanted to buy, and MPB promptly answered them. Once I committed to the purchase, MPB kept me informed of the progress of the transaction and subsequent delivery, both of my trade in lens and the lens they were sending me. I will, most definitely, be returning to MPB for future purchases."
"The Canon 5D Mark IV that I purchased was in Excellent condition as advertised and the price was very good. From the time I ordered to delivery was fantastic. I will look here first for any additional components for my 'like new' camera."
"Easy to find the items I was looking for. Delivery time as scheduled and packaging was eco friendly. The conditions of my lens was great. This was my first time using mpb and will definitely use it for my next purchase ."
"I just got a zeiss batis 18mm in excellent condition (retail $1200-$1500) for only $524. MPB always has awesome gear for the BEST price. "
"MPB is always listing new gear and they have the best deals around. I recently picked up a used Canon 70-200 f/4 IS for my BMPCC 6K Pro and the price was amazing! I love that they take pictures of every piece of gear they list so you know exactly what you're getting. Makes it super easy to make a solid decision when purchasing. Ships quickly too!"
"I have bought from and traded with MPB on multiple occasions and have always been 100% satisfied. This latest purchase was excellent as well. I got a tremendous deal on a camera that appears and functions a couple grades higher than stated on the site.
And on the occasions that I have needed to contact MPB; I have always received a prompt, professional, and friendly response. They most definitely have my future business!"
"I recently purchased a lens from MPB. I've visited their site a few times to compare prices on items I was looking to buy elsewhere. The lens I purchased at MPB was well priced, shipped promptly and packaged extremely well. I'll make MPB my first stop for used equipment. "
"My shipment was upgraded promptly upon request and the camera I received is in v good condition!"
"MPB is knowledgeable and friendly. I will only buy camera gear from MPB. "
"The description of both the lens and camera matched what was delivered. Prices were on par or better than others. (It is impossible to tell, since some others do not show actual pictures of the specific items or report shutter counts anymore. - that was one main reason I went with MPB)"
A rep from mpb.com, amk006, has responded:
“Hi,
Thank you for getting in touch. We're really sorry you're not happy with your recent transaction with us. We are looking into this for you now and will be in touch shortly.
Thanks
Alastair”