"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"Karlee was my email contact, since I was a first timer with MPB, I was unclear and uncertain with several steps of MPB's process. When I questioned, everything was clearly explained with an almost instant email from Karlee or Tony, one of the technicians. I recently retired from a long career as a parts supply purchaser and I had to be sure my customers were updated at every step, Karlee and Tony have done just that with true professionalism. MPB will always have my business."
"An easy safe way to sell used camera gear. No hassle, straight forward and no cost to seller. MPB beats every other used camera equipment buyer out there. "
"It was great. I purchased a Sony alpha camera and everything was as advertised."
"I really like how I can chose from a variety of products and each product is available from used to new. Great prices compared to other sites. My lens looked like the picture, as it said it would. Also came on time with tracking. "
"Easy to browse, get details on item, and order. I've used mpb for years for used Canon equipment. "
"I received a quick quote for my fuji x-t4. Competitive price. Free shipping via pre paid label. Took a couple of days for them to process receipt and inspection (thanksgiving delay) prompt payment. Great email communications throughout"
"I purchased a lens here and I am very happy with my purchase. It was exactly as pictured and described. It was an easy transaction and fast shipping. I would highly recommend looking here first for your next gear purchase! "
“Hi,
Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)
Thanks
Alastair”
"I have bought many items through MPB and I have yet to be disappointed. The prices are the best. Their customer service has been nothing but amazing and I really love using their website because of how easy it is to navigate. Their products are usually in better shape than what you think you are getting. I am a lifelong customer of MPB."
“Hi,
Thanks so much for the lovely feedback regarding your recent experience with us. We're happy to hear you've received great service from our team. We will look forward to future transactions with you :)
Thanks
Alastair”
"I am very pleased with the product and customer service support for my first buying experience with MPB. Would like bought more product from MPB in the near future."
"I sold a lens. They matched or beat the competition. They made shipping easy. They paid what they offered."
"MPB always has the best prices on used camera gear. They do a good job of rating the quality of each product and it’s nice that they don’t just use stock pictures of each product. The photo you see on the product page is the one you will receive. The warranty is also a big plus. "
"This was my first time selling through mpb.com and I was amazed how simple it was. From getting the quote, through shipping, and having the funds deposited directly to my account. Great service!"
"I am always looking at the latest and greatest products. MPB makes it easy switching systems by offering a convenient place to sell my old gear at good prices with less hassle than doing it on my own. "
“Hi,
Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :)
Thanks
Alastair”
"Best decision on cameras.They list the shutter counts right in the description. I found with other companies its like pulling teeth to get that info if you can get it at all. Kind of wish I needed another camera just to go thru the experience again"
“Hi,
Thank you for the great feedback. We're really happy to hear that you've had positive experiences with us and look forward to hearing from you in the future :)
Thanks
Alastair”
"Huge selection of used cameras. Product as advertised. Prices and shipping very reasonable. Amazing responsive and generous (I bought wrong one by mistake and needed replacement, and they helped over email very promptly and giving a free exchange (no restocking fee)) customer service. Possibly the best experience I've had with an online service."
“Hi,
Thank you for the excellent feedback, we're really glad to hear that you're pleased with our products and the service received. We will look forward to your next order :)
Thanks
Alastair”
A rep from mpb.com, amk006, has responded:
“Hi Mark,
Thank you for the great feedback, we're really glad to hear you have been happy with our trade-in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us :)
Thanks
Alastair
MPB ”