ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-07-07

Tire service

"Professional, honest and efficient."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-06

Excellent and affordable service.

"Accommodating and friendly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-07-06

Mr. Tire Maple Shade and best Manager Mike Kolowitz

"In March of 2017, after getting an oil change at Jiffy Lube across the street from Mr. Tire Auto Center in Maple Shade, New Jersey, my next stop was to purchase new tires. I went to the stores within walking distance of each other and Mr. Tire had the best price and the best service. Manager Mike listened patiently as I tearfully explained that I just had the most expensive oil change in history. Jiffy showed me a dirty interior air filter that did not belong to my car; as I just found out that my Dad replaced the filter. Jiffy Lube offered to install my Rain-X windshield wipers and only did I find out later that they used a generic brand. They were dishonest and because I am a female and uninformed about cars, I feel they really scammed me. And, I'm sorry to say this is not the first time!! Mr. Tire and manager Mike Kolowitz gave me a quick lesson about tires, printed quotes, installed my new tires immediately, was professional and showed honesty and integrity; all with a great smile! Now several months later, I returned to Mr. Tire today for an oil change. The price was reasonable and as I waited, realized that I needed a new rear wiper. I talked to Mike who instantly installed a new wiper and because he knew of my sad story, told me that wiper was on him!!! Unbelievable service! What an excellent manager with skill and talent. He knows how to treat customers with kindness, I knew instantly that he could be trusted. This is the type of experience we all should have when dealing with a product or products we are knowledgeable about or have little or no experience with. PS: all dads of girls-- teach them the basics about cars and hope they meet a great store manager like Mike Kolowitz from Mr. Tire Auto Center in Maple Shade, New Jersey. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-07-05

Despite having appt, car was there all day.

"I was disappointed to have made a morning appointment for brake work, but then not have the vehicle looked at until it was there for most of the day and then the work completed right before closing time. They were nice, but still the vehicle was **** for an entire day."


Verified
5/5

2017-07-05

Mr Tire #722 - Great Service

"I highly recommend this Mr. Tire location - Store #722 8621 Balt National Pike. Ellicott City Maryland. The store manager Rick, was very courteous and worked with me on pricing to get it as low as possible. "


Verified
5/5

2017-07-05

Fast and affordable

"Scheduled an oil change appointment. Was take on time and the service took less than 30 mins. People were fine. Affordable with a coupon from the newspaper. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-07-05

oil change

"My experience was very pleasant overall. I came in for an oil change and the man behind the counter was very courteous. The oil change did take about an hour though which I think is a little long for an oil change, but I'm assuming they were busy with other cars. I do like how they check over everything on your car when you take it in for an oil change."


Verified
5/5

2017-07-04

Good day

"Good service friendly people"

Detailed Review Benchmark + -
Pricing of products and services
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-04

Excellent service

"Very knowledgeable and experienced staff"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-07-03

Excellent Customer care

"Gave me details of any issues with my vehicle. Beat a local competitor by almost 50%."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-07-01

Great service

"The gentleman that waited on me was very nice and very informative."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2017-07-01

Never again

"I made an appointment for my 2017 vehicle with 17000 miles to have a nail removed and my tire patched from the inside. The manager behind the front desk told me it would take no more than an hour long and it ended up taking over 2 hours to complete. It turns out the patch wouldn't stick and air kept leaking out so they ended up grinding the nail whole three separate times. I know this because they told me and I was watching through the window in the lobby. So now I'm worried about my safety in the Integrity of the tire since it's been grinded down to almost a steal belt. I asked the manager are you sure it's safe now he insisted yes it's safe and I asked him what happens if you grind a hole in the tire and he replied oh at that point you will be liable to purchase a new tire. I can go on and on about the technician smoking a cigarette eating pizza or staring at his phone while I stand there and wait for my tire to be patched. I figured these guys would have breaks to do that not on my time. Needless to say I will never return to Mr. Tire anywhere and I will never recommend it plus I'll go forward and trying to discourage anybody from going there."


Verified
5/5

2017-06-30

Honest and complete service

"The Edgewater Mr Tire location is great and provides excellent service with honest feedback. The manager, Rocky, will tell you the upfront details and is always happy to provide input on your service needs. We have used them on all of our vehicles and have not had any issues with the work preformed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-30

Middletown, NJ Mr. Tire

"When me regular tire place couldn't get my new tire in until the next day I had to look for a new solution with 2 small kids in tow. I decided to give Mr. Tire a chance. They were quick, reasonably priced and the waiting room was clean and had a kids station for them to color. Tires ride great. We did a walk around and decided to replace a second tire as well. Great experience "


Verified
4/5

2017-06-29

Wait time was long for an oil change and safety inspection; over two hours with an appointment.

"Satisfied with quality of service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases