"Service was very good and the mechanics there are very knowledge about their job ...."
"Walked in and needed a tire for an emergency, had the size and without complication made time to get the job done quickly and efficiently!"
"I felt as though I was being talked down to since I am a young female. They thought I was stupid and didn't know anything about cars so they tried selling me jobs that I knew for a fact did not need done. Especially since the job was done recently. They didn't seem that friendly either. Just the experience in general has me not wanting to return to this location again."
"Every time I go to the Victor Mr.Tire location the staff is always so helpful, informative and professional! They fully explain their recommendations for my vehicle to me which is very helpful and work with customers to get things fixed at an affordable price! The manager and his staff are great! I highly recommend this location!!"
"Upon arrival i was asked what services that I required. i was there for an oil change, although i needed new tires as well. Upon speaking with Alan Heyman and learned of the sale on the Yokohama tires and the $60 rebate I decided to purchase the tires. Alan showed me several options and I decided to purchase the Yokohama Tornante H/V tires and the oil change. I arrived around 2pm on Sunday and I was able to pick up my vehicle prior to 4:40 pm that day. Wonderful service from Alan. "
"Had appointment. Did not have to wait. Manager told me it would be about 1 1/2 hour and that's what it was. Manager offered additional services such as credit card application and work on the vehicle that I should be aware of needs to be considered. Car was serviced as scheduled and was returned neat and clean. A very nice experience."
"If you had told me that I would be so impressed by my experience getting my oil changed and my tires rotated that I would write a review, I would have said you're nuts. But here I am, writing a review about my oil change and tire rotation at Mr. Tire in Cockeysville!
Jeff Lenovitz, the store manager, is a customer-focused professional, and one of the nicest people you'll ever meet. He made the entire process, from scheduling through completion, easy and enjoyable. Simply put, I'll never consider going anywhere else -- it was that great of an experience."
"Mark and Dave are always friendly and knowledgeable. A pleasure to with with."
"I am not happy with the experience I just had at Mr. Tire on 4/20/17. I got all 4 tires here and have been getting oil changes for a while now at this location. Usually the owner or manager is at the front desk and is very nice and willing to help and explain things, but this time it was someone different that I have no seen before. I have been charged $14 and change for my oil changes, and this time he charged me $27.98 for an oil change, AND that was with a ten dollar discount for the coupon that comes in the mail. I bet they are not rotating my tires and doing all of the other things that come along with this promotion. I think it is crazy to charge $38 for an oil change. Way too high. I waited there 32 minutes before my car was taken into the garage, and then was there for an hour and forty five minutes total, just for an oil change. Instead of the guy just doing the oil change, like I made a 12 o'clock appointment for, he had to inspect my entire car and tell me all these things that "I need." My steering wheel is sticky for the guys dirty hands, I needed to clean that. And there were also 3 greasy finger prints on my glove compartment, that were not there before I had the oil change. There was no reason for this guy to open my glove compartment and they should really use gloves when handling the steering wheels. My car now makes a rattling noise and some other weird noises that were never there before I had this last oil change. I do not know what is going on or what this guy did, but you can definitely be sure that I will not return and now I have to get my car checked out for all of these problems."
"Great friendly customer service! Doesnt scam you or try to add on a bunch of work/sales that dont need to be completed on your vehicle like most garages do. "
"I've been trusting Mr Tire since 2010 to perform all my major work and maintenance. The reason is because they never try to oversell, and it's always done right."
"I'm very satisfied with the service of my car , and the friendly, great customer service I received."
"I needed an oil change so I pulled into Valvoline. There were no customers or employees around and I sat and waited about 10 minutes for the employee to saunter out and inform me they were out of GM oil. Thank goodness Mr. Tire was next door. Helpful, friendly, knowledgeable and luckily, not "out of" oil!!"
"Very nice people and fast workers536"
"Really appreciate the free fix policy when buying tires from Mr. Tire. Never any questions - just bring the car in, the issue gets fixed, and out the door and on my way."