"I needed tires but didn't want to spend a lot of money because I am on a fixed income as a retiree. Sensitive to that fact the associate at the counter who waited on me was informative, helpful, honest and courteous. He set me up with four new Kelly tires at a very fair price which included all necessary services and products to get them on my car including a wheel alignment check. I am very pleased with my experience with Mr. Tire and would recommend them to anyone."
"Just got some new tires and an oil change and the guys at the shop got me on the roads again in just over an hour. "
"They were quick and very friendly! They got the job done efficiently and were very personable people. "
"replaced manifold and flex pipe- no more noise or vibrations. i get all my tire work here. great guys at burlington nj store."
"I had a tire that was going flat so I pulled into the Mr. Tire #722 on Baltimore national Pike in Ellicott city. Rick was kind enough to let me know they were very busy and if I I could leave my car they would get to in by five.. unfortunately I didn't have a way home so he told me to come back at around 3:30 they were still busy so I just waited. To my despair I need to 4 new tires and alignment, was advised to leave my car and they could take care of it on Monday. Rick called me several time letting me know of a few issues with my car and ask if I wanted to have them taken care of. I had a chance while I waited on Sunday for them to look at my car and Rick is very courteous to everyone that comes in and goes above and beyond . More people should have his customer service skills!
My car is driving much better! "
"Tony the manager and his crew are great"
"Poor customer service, poor quality of service, not timely, misleading with costs and diagnostics. They even put the wrong tag # on my form! "
"Work not completed in a timely manner and very little communication "
"Got oil change done in a timely fashion."
"I had my tires replaced and my oil change. They were available when I called , I went in before I went to work I arrived at 9:00 am and was at work by 12:00 , ready for a ride in the snow!"
"I felt well informed and did not feel like I was trying to be sold something. I felt like the choice was up to me. This was refreshing compared to other places I have been where I was told what I needed not informed what was going on. "
"Was awesome and have recommended to others."
"Had a slow leaking tire and was able to repair it for free under the warranty without any problems."
"This was my first experience with Mr. Tire service center on route US 40 (Ellicott City, MD) right next to Rite Aid store. The check-in process was easy and the overall service was excellent. They were able to explain the problem with my rear passenger tire/rim and was able to fix it with very little cost. I would definitely recommend this store for future service!"
"Needed last minute oil change on wife's van, prompt service and timely."