"verry satisfied with product & delivery."
"Arrived in three days! Very happy!"
"Ordered 2 inch end caps for Mercruiser oil cooler quick service not installed yet but appear they will be compatible. Even with different appearance "
"Got recommended wrong part number & receive wrong part & have to pay for return & re send."
"Best price on the heat exchanger. I was very impressed with the quality of the unit. The shipping package was practically bullet proof and it was shipped the day I placed the order. Overall very pleased and I highly recommend Mr. Cool."
"Outstanding service, super fast shipping.
Excellent experience!."
"On Sept. 21 I ordered a replacement heat exchanger from Mr. Cool for my Yanmar 6ly2 engine.
They had a good price and it was delivered in a little more than a week since I placed the order.
My mechanic told me that they had sent me a wrong heat exchanger. Even the part number on the box was different from the one I ordered.
I contacted Mr. Cool and Brandon asked me to take photos of the wrong heat exchanger and the original one and email them to him, which I did.
Finally they sent me the correct one and asked me to ship them the wrong heat exchanger and they would reimburse the shipping charges to my credit card account.
They received the heat exchanger I sent them on Oct. 30 and emailed them the receipt for the shipping cost.
Since them I have been emailing them about the reimbursement and Brandon told me that they would instead send me a check.
The last communication from Brandon was December 10 when he informed me that they would be sending the check by the end of the week.
I have been emailing Brandon since then but there has been no reply from them.
I wonder if I will ever get my reimbursement
"
"Prompt,efficient and exactly what I wanted!
"
"order from Mr. Cool before was very very satisfied with my order that why I order from Mr. Cool again thank's"
"Good communication, Best price for great part and delivered on time."
"Fair price, easy to order, shipped as agreed, well packed."
"efficient delivery; great price"
"As always, another order completed without flaws! Great products, great pricing, great service! THANK YOU!!"
"Great job. got delivered before promised "
"The service and delivery time was exactly as requested thank you. However the packaging wasn't sufficient and the item arrived damaged. "