"Repeat customer. I’m an ABYC master marine technician. I’ll be back again."
"They had the part I needed and delivered it on time.Although the part was a little pricey.Over all experience was good and customer service was excellent and very knowledgeable."
"I was having a hard time figuring which Exuaust manifolds and risers were the ones I needed. I called the costumer service number. Received a personal number so I could send pictures to get some advice. Also helped steer me in the right direction to what I was looking for. "
"It was all good. No problems "
"Paid a little extra on shipping so part arrived in three days . Fit with no issues . Need to order one for the other engine because you know that will be failing soon ! "
"Russ and Brandon where extremely helpful in getting the right part ordered and shipped to me ASAP!! Very helpful and still saved me Half off OEM part!"
"The experience we had with Mr. Cool. was anything but cool! His website represented the wrong part for our Westerbeke engine and upon notifying him that the part would not work. He started listing off restocking fees, totally was rude and just a ****! He stated that when he received the part back that it needed to be repainted, if so that was exactly how he had sent it to us, now he's charging for that too! Over 10 days for him to process the credit which was over $100.00 less than any of his communications. BEWARE! We have pictures of his part listed and he is not an honest person, or one who takes responsibility for his errors.
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"Arrived 2 days early. Had me ready to go in no time. All parts for installation where there. Good customer service. "
"My heat exchanger had failed. I contacted Russ at Mr Cool an the part was sent the next day!!! Mr.Cool is my supplier for all my marine cooling needs!!"
"Great service, packing and delivery. You are cool Mr. Cool!"
"Easy to select the correct part, order and have shipped. Fit was perfect as good as OEM without the cost."
"The product worked great. "
"Amazing costumer service delivery and answered questions before I ordered! All experiences where 5 Star"
"Fast and easy purchase! Fair pricing."
"Good quality, the order arrived on time."