" After 25 years of boating and dealing with many mechanics and maintenance people, buying and selling boats and hardware, Mr Cool is at the top of my list for customer service, I suggest anyone in need of marine parts contact Russ, thanks so much, Jim"

"I thought it was cool to order an oil cooler from Mr. Cool- seemed like the cool thing to do, and hopefully our boat will now run cooler!"

"overall the online ordering process was efficient, with simple order input interfaces and delivery confirmation notices sent to the customer.
however, can you improve on product selection? somehow, it took long time and many screens in order to find the right products for ordering. Thanks."

"Online shopping with this supplier was a pleasurable experience. I had ordered my parts online and went back to the website to check if items had been shipped. (I had put the order in later in the day.) I had sent an email to check on my shipment. I was contacted after store hours and informed of my order status. My order was a rush order, I had ordered my parts August 31 2010 and recieved my order at the quoted price (freight included) on Sept 2 this was clear across continent and north into Canada. The guy's were more than happy to help me and as my needs permit i will use MR.COOL again. Thanks guy's"