"I ordered the wrong part, and Wendy was fantastic to work with. Was a painless experience, plus the part was exactly like the westerbeke part which we replaced, for much less money!"

"I bought a Mr cool transmission cooler in February 2918 and it leaked salt water into the oil in less than a year!! I dont Know about your guarantee
but I expect that you will do something about it. The trouble is that I´m a foreign customer from Panama and if l send you the flawed part l´ll have to pay export tax from my Country. I can send you a tech diagnostic of the part but it will be also expensive. I just had to buy a new cooler because it is critical for my operation!!"

"Good communication and fast shipping "

"good customer service, fast delivery"

"Needed 2 heat exchangers
for 496's , no hassles,no problems. Perfect fit."

"Call and spoke with customer service, told him type of boat and engine, they knew what I needed and shipped it that same day."

"Easy to find what I needed. Easy to order, shipped and received very quickly."

"Talked to professional and he said he knew what I wanted....wrong. Also your shipping costs are out of line!!"

"Order via phone, sales woman led me quickly and immediately to the part I needed. Was provided UPS tracking number immediately after call. Whole process was without issue. Thanks. "

"Ordered my part on Friday had it here Saturday and was able to make it to the lake for the weekend as planned I was nervous we were going to have to cancel the trip but you guys saved it! "

"We have been dealing with Mr. Cool for a few years. Every time the service is prompt, spot on and the people could not be more helpful. Pricing is a pleasant surprise and quality is equally impressive. I would recommend them highly to any and all."

"Technical support, discussed problem and offered solution"

"QUick delivery, the product is high quality, ships in well protected box. "

"It was the right part and it arrived really fast !!!!"

"Russ and Wendy are incredible at what they do!"