"I tried buying some watches and sunglasses from Mrwatch.com they were good prices but they dint not honour my transaction. I believe it is a scam they offer low prices just to attract customers into buying high margin products"
"The same as the others, order canceled due to verification issues. i had already placed and received an order only a couple weeks prior and this time i get a validation email sent to me with a request to call them even though the i used the exact same info and payment method as my prior order. I called, provided all the requested information over the phone to their validation team and was informed that the order was now validated and would proceed. A week later i checked my order status and it now shows canceled due to validation issue. i sent them an email and received a reply as to "They have no idea why the order was canceled or what the validation issue was". Now the item is out of stock for xmas and they basically could care less. Terrible terrible service and customer consideration. They work off high volume of sales so the individual customer is of no concern to them."
"Horrible experienced with MRWATCH, I ordered watches from their website and they wanted more information about my credit card and shipping ,billing address and I told them but the ordered was canceled by Mr Watch, I called and asked what was the reason of canceling my order and they told me that they don't know why ..."
"Horrible experienced with MRWATCH, I ordered watches from their website approx $300 and the ordered was canceled by Mr Watch, I called and asked what was the reason of canceling my order and they told me that they don't know why and suggested me to buy from amazon, so I did. A month later they charged me $300 for the back order?!!!!!...I called them and customer service said it was the order you want right? "I said yeah I wanted a month ago and your company canceled it...now why you charge credit card without my permission a month later"..it has been 3 weeks..they still not give me a refund that caused from their mistake. Do not trust them...Do not buy from them, they not suppose to save your credit card information but they surely did save mine?!! Customer service rep was rude, yelling and and refused to give you the true answer...they will blame you for their mistake!"
"I got horrible experience trying to purchase watch with Mr.Watch.com
First, my order was placed on hold because my billing address could not be validated. I called my credit card issuer and found out that the address should be written out exactly the same way as they have it on file (i.e. [unit#]-[street #] not [street#] [Unit#]. I called customer service and explained the situation, but got very little cooperation. After that i received email saying that my order was rejected without any explanations. "
"I was delighted to receive my purchase and wore them for a couple of hours a day for three days - a total of SIX HOURS. This is when the fossil logo broke off the arm of the sunglasses. I contacted Mr Watch as asked for details of their return policy as this is clearly a fault with the product. I was told that this would be considered fair wear and tear. Six hours use is not fair wear and tear. I did a google search for Mr Watch and was unsurprised to find many other customers had experienced the same shameful customer service. Mr Watch then offered a gesture of $20, which, in my opinion, is an admission of selling goods that were faulty and refusing to replace them. MR watch is not a company I would advice anyone to do business with unless they are willing to accept shoddy goods and poor customer service."
"Do NOT buy from mrwatch if you live outside of the USA as you will end up paying customs duty almost the same cost as the actual watch! Very disappointing as this is not mentioned anywhere on their website.
I have tried to resolve this matter with mr.watch customer service and they were not interested at all and not co-operative what so ever."
"Mr Watch did not have paypal but accepted other credit cards. I hope they get it because it makes you feel safer. All that said, I bought from them a watch for my wife that cost at least $40 more on Ebay. I got the confirmation number quickly and then the shipping info 2 days after my purchase. The watch is incredible. It was all what was described. Pictures reflected the size and details very well. We are so happy with this watch. I will buy again from them."
"This company just made my day today :)
I have been looking for a gunmetal plated kenneth cole watch that was affordable as a suprise for my husband. With a normal price tag of $100+ we just can't pay it's been a search ;-) I found a deal of the day post about a $40 kenneth cole new york gunmetal plated watch for $40 + free ship normal list price of $105- so I jumped at it. It took only four days from order date to arrive in my mailbox & it's perfect! Exactly what I ordered and so close to what my husband's shown to me in Macy's it might be the same watch :) I checked and on the mr watch the price for the watch is at $59.17 now so it was a deal even for their site!
A+++"
"Great company to deal with.
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"Nothing but problems. I ordered 2 watches from their site based upon the photos and descriptions they provided. When I the watches arrived I found that neither watch was as it was described or pictured. I then emailed the customer service department 4 times over 2 weeks. Not a single one was asnwered. When I finally contacted them on live chat, I was told that I had to return the watches, and then only if they felt like they agreed with me would I get a full refund. I do not trust them anymore, and feel they will certainly charge me extra fees for the return. I will never purchase from them again, and I will recommend against anyone else taking the risk."
"I placed an ordered for a Swiss Army Chrono Classic from MrWatch.com. The website is very user friendly. It was the least expensive price I could find on the net. I was a bit skeptical at first due to lack of any reviews. I am glad I ordered from them, though. Shipping was very fast(4-5 days) and the quality is great. I cannot comment on the customer service, as I have had to contact them. I am very happy with my purchase and I would recommend mrwatch.com to my friends and family."