"I have been ordering from these guys weekly for about 2 years now and have had nothing but the best experience with them. I have only encountered a couple of problems during that course of time, but each situation was assessed in a more than timely manner. The first incident was actually UPS' fault as they delivered my supplements to the wrong address. MuscleShoppe quickly took care of the situation and my package arrived only a couple of days late. The second issue was with a couple of boxes of expired protein bars, but after explaining the situation, they refunded me AND let me keep the bars :). Oh... and I can't forget the best thing about them... they have a shipping facility one state away from me, so $6 shipping will get me UPS, next day (if I order early enough). In short, this is a great company."
"Have ordered three times from Muscle Shoppe over 2 years and never had a bad experience. Free shipping on my 15lbs of ON whey + supplements. Order shipped out same day.
Prices may be comparable to other retailers, but you can't beat $6 flat rate shipping(free shipping on orders >$100 !). "