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MusicStudioSales.com

4 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-06-15

"very dissatisfied. I jumped at the discount price on MACBOOK and then waited. They canceled my order. I have called/emailed 20 times, and gotten absolutely no response. Their phone number is now disconnected. At least they refunded my money. I would definetly never do business with them again. I have also contacted apple reseeler group to complain."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
N/A
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2006-06-11

"I guest I am in the same boat as the rest of you. ordered a macbook, got one response saying it was new and not refurbished, then one reponse for reversing my credit card charges before they ship.

other than this two instanses, I AM STILL WAITING FOR THE DAMN THING AND NO COMFIRMED SHIPPING DATE. I will probably get it through my university with the new ipod rebate thing sometime next week instead.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
1/5

2006-06-07

"Made an ordre of a Macbook 2.0 coreduo... I got a conformation email, but have yet to hear anything else from them. I have left almost a dozen messages, and multiple emails regarding the order, and they have never responded in more than a three week period."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2006-06-01

"Bad company, no response since I placed the order for about 3 weeks. I don't know if they really do bussiness."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is consumer focused
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use