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Product & services pricing
0.00/5
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Verified
5/5

2004-07-22

"Incredible prices on most items. I am leaving this positive review because I have just discovered that they also have wonderful customer service. They sent me an incorrect item and when I emailed them about it, they replied very quickly and told me to keep the incorrect item and that they would be shipping the correct item immediately. How's that for service! I truly hope this company maintains their excellent prices and continues with the fantastic service. Maybe we have found the Newegg of electronics supplies. :-)

Highly recommended.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
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N/A
Resolving problems
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Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-09

"I had a very good experience with this company. The price was very good, the only thing I didn't like was the handling charge. Other than that the transaction went really smooth."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
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Is committed to quality products and services

Verified
5/5

2003-12-12

"I added Mustard Seed Trading Company, LLC to ResellerrRatings to let everyone else know that buying from this company is okay!

My order was small, as I didn't want to 'risk' anything with an un-rated company. Now that my order has gone through smoothly, I have little hesitation on purchasing from this company in the future!

Some positives:
- Website is very easy to navigate
- A sense of 'personal' service (emails and website design indicating there are real people who care about my business)
- NO overcharging for shipping
- Detailed emails
- Prompt order processing
- Excellent prices (on the items I bought, at least)
- Nice selection of items

Some 'neutrals':
- 'Handling' charge for orders under $49.99, but I do understand the need to do this. I would prefer that the charge was eliminated or reduced to orders under $25 or so.

A 'negative':
- No record of the USPS tracking/delivery confirmation number on the order status/history page. (Although, I did receive it via e-mail)

Overall, this merchant is a GREAT place to buy from. If your orders are $50 or more, you will probably be getting the best prices anywhere on your items.

Based on my first order with Mustard Seed Trading Company, LLC, I do recommend purchasing from them. I will keep them on my list of merchants who I will consider purchasing from in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site