"I ordered different items from this company. Total order was close to $300 which I consider not a small order for bicycle gear. I did not receive any information when the merchandise would be shipped. After waiting for more then a week I contacted the seller. The answer was that they were stil waiting for some items ( ALL of which were listed as "In stock" in their order confirmation ) qnd that maybe (maybe!!!) the can send me everything by the end of the week. 2 weeks to ship common items I can order any where any time and have the next day if I pay the shipping!!!
Absolutely ridiculous!
"
"My only complaint was the time it took to leave their store. I used 2-day shipping, but since the item did not leave their store until two days after it should have, based on their shipping info in their FAQ, the item still did not get to me in time for Christmas."
"Received the order quickly, order was accurate and a good quality product."
"I ordered a couple of stems and needed them by the end of that week for an anticipated ride (Downieville, CA). They quickly ordered in a replacement for their one in stock due to a defect they noticed on packaging, and still was able to get it to me in time. Their attention to detail, quick shipping and excellent prices mad a return customer of us. I have already told our MTB group about the excellent service MyCyclingGear.com offers. Thank you!"