"I've attempted to reach the company regarding my order via phone calls, voicemail, email and even through paypal. I have not received a single call or email back. I've now tried to cancel my order and have been charged for a book I haven't received. Horrible customer service and have been charged for a book I do not even have."

"Thank you, I was so surprised to receive it so quickly and I am very pleased. I know she will love it. I will keep you in mind for the future, thanks again."