"I had a question and it was not only taken care of immediately, I was given a better price than the online price. Furthermore, the nameplates were held in production until I asked because we are in a school that was closed over a holiday and I wanted them to arrive when we were back in school. The product was perfect and very happy. "
"VERY VERY VERY VERY HAPPY"
"Awesome reasonably priced"
"The whole process was easy to follow and to complete."
"We have been ordering name plates for the office from MyNamePlates.com for several years now and have always been extremely happy with the products and service."
"This website was easy to use, the nameplate had enough options for lettering font, color choices, and nameplate holder options."
"I see you changed your check out process, I like how you can save and keep shopping. I don't care for the save and check out it brings you to a list and then the ones check go into your carts. If you walk away for a few mins and came back your cart is empty and you have to go through the process again. I will keep using the site because I do like it and your name tags always come out great!"
"user friendly website - extra benefit of free design input a plus!"
"A great looking desk plate. Lots of good comments on it. "
"I have ordered from here before and delivery is swift. Quality of the items are excellent and far less expensive than a local shop."
"I've ordered from here numerous times and everything is always perfect. Good quality and great price. "
"I have been looking forward to writing this review, every time something went bad, I would think of this day...
First off, they took over 8 weeks to get it right. They made not one, not two , but five mistakes in my order. My favorite was spelling a name wrong on a tag that was correct on the proof which is impressive in the grand scheme of stuff ups.
The shipping time is an absolute joke, nothing took less than two weeks. The first shipment I received took just under four weeks and was missing part of the order. This might be impressive in some third world countries (where I'm sure these plates are made) but in the US? Common guys.
At week 6 they canceled one of the orders they made for one of the many mistakes they made, I wasn't aware until after 2 weeks of waiting. I then got the privilege of being transferred all over the call center and telling my story about Eight times to eight people who didn't care. There are many more things I could tell you, but take my word for it. Try someone on Etsy. I was too shell shocked to try this company (or any branch of it) that I paid the extra three dollars to another company and It came in ONE DAY WITH NO MISTAKES.
If you're lonely and like to call a call center multiply times then this is the company for you.
If you like to be ignored when you email asking for mistakes to be fixed, then this is the company for you.
If you like waiting long periods of time for simple orders, then this is the company for you.
If you like to be treated like a liar and asked for photos because they don't believe they made spelling mistakes, then this is the company for you.
If you like overall incompetence, then this is the company for you.
If you value good fast service no matter what you pay, I'm sorry but this is not the company for you.
P.S Don't be fooled by the order date below and my story.. that date is for the third order that was put in to fix the first one, conveniently they want me to write a review after they finally got it right. "
"I will know more when I see them. "
"Good and easy, thank you."
"Product looked exactly like online picture. Customized feature very easy to use. Special character for sign was perfect. "
"Excellent Website to buy "