"I have had a lot of problems with other online companies. A lot of them always seemed to ship several days to weeks after I place the order. Contacting other companies are always a pain.
So I’m now always anxious when placing online orders. Not with My Diva’s Closet! J
I have a special day planned for my boyfriend and wanted to get something special.
I placed my order on Monday night and was anxious, so I call the following day to make sure that they received it, and that the items that I ordered were in stock. After 2 rings, I’m talking with a customer service rep, which is a good sign. She tells me that the order was received and that it should ship out that day and that I will receive an email with my tracking number at the end of the business day.
The whole day, I’m waiting for the email, then the email arrives just like she said it will. I’m just thrilled that they processed and shipped my order so quickly like they promised that they would.
Now I’m just tracking the package and just realized that it was shipping to my work!!! I immediately call them again and ask them what kind of packaging and what the label says. They tell me that the package will arrive in a plain brown box with MDC as the company name. Whew!
It arrives, I open the package in the office restroom, and I’m happy!
I just wanted to thank the reps at My Diva’s Closet to being patient and making me feel at ease. I’m definitely going to be shopping with them again.
-Crystal
"
"Ordered two items on Tuesday night and had them Thursday evening. I will definitely order from them again."
"I have never had such great, prompt, and professional customer service in forever. My order came barely four days after I had ordered it! Everything was packaged well and I am so happy with the cute lingerie I ordered. Thank you so much for doing such a great job; I've been losing faith in customer service lately but you guys proved that it's still around! I will definitely be ordering again! Thank you! "
"This time I went shopping for eye makeup and I don’t think I have ever seen such an amount of colors in the mascara and eyeliner. They are FANTASTIC! The price was wonderful so I purchased quite a few. The mascara and liquid eyeliner are top quality. Unfortunately I ran out of time to check out anything more so I will surely be back. One more thing, I didn’t know that many different false eyelashes existed.... what fun!!"
"I HAVE NEVER HAD TO DEAL WITH A COMPANY AS BAD AS THIS ONE. My Halloween costume arrived 4 days before Halloween, almost a month after I ordered it, and it was the wrong size. They refused to take it back, but I kept on pushing it, and finally they said I could mail it back for a refund. So I sent it back, and they will not refund my money. They told me they sent me the right size, when in fact they did not. (Really sent an accessory that had been ordered with the costume...) They don't answer their phone or reply to e-mails. I got screwed, and so will you. "
"The worst company I have ever dealt with. I ordered a halloween costume from them and they didn't have my size like they said I did, so said they were going to send me the next biggest size. They ended up cancelling my order WITHOUT telling me and will not reply to any emails. I am furious and have reported them to the BBB. "
"Placed my order on Tuesday, got my girlfriend's gift on Friday. Everything went smooth and easy. Now my girlfriend is hooked on this website."
"good price, but poor shipping 15 days.... waiting... I don't know, if I'll buy again..."